We run n-2 for our cloud instance, and we just upgraded to 11.14.1 this past weekend. Now I'm noticing when I command+click the PreStage Enrollment in a computer record to open it in a new tab (Chrome and Safari), I'm presented with a page that says "Automated Device Enrollment not configured". I can manually navigate to the PreStages fine and if I do a regular click on the PreStage in the computer record it opens fine, it's only when opening it in a new tab that I get the message. I had gotten in to the habit of using a new tab because I noticed clicking back after looking at the PreStage just reloads the PreStage page instead of bringing me back to the computer record for some reason. I also just noticed if you simply refresh the PreStage tab (say you want to see if a machine is assigned or not yet), or even click in the URL bar and hit return, you get the error message again. It's like it has to see that you clicked the link from a computer record for some reason.

Hi All, Does anyone have SnagIT Deployment Tool plist for Jamf Pro? Thanks Advance 

Hey all, Just wanted to bring this up — generally, our Chrome settings configured via a configuration profile are working as expected. However, we now have a requirement to allow users to change their homepage, which isn't possible with the current enforced config profile setup. I've tested a few different methods, including manipulating Chrome’s ExternalPolicyDefaults.json, but haven’t had success getting the homepage to remain changeable by the user. The only method that partly worked was using an XML-based configuration like the one below. This does set the homepage and opens a second empty tab, but unfortunately, it still locks the settings, preventing user modifications:   <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><!-- Set Chrome to open specific URLs at launch --><key>RestoreOnStartup</key><integer>4</

We are deploying ClickShare to all of our conference rooms and have run into an interesting deal. Naturally, when the program starts from the puck, after plugging it in to the Mac, it needs to be allowed to record the screen. For installed programs, I would just do a PPPC configuration policy.  But I can't get it working for this. I have tried to get the Team Id, and it responds that the Clickshare. App on the puck is not a valid program.  I tried using Path (Which I have not used before), and that doesn't do the trick either. I used the IDs on Barco support site, but that is for the installable app, and doesn't work for the puck app. Has anyone come across this? Thanks Dave

We've just bought some new M1 Macs and when we installed 12.1 on them, they all have this Airplay Receiver turned on and want to view each other's screen. In a classroom, we definitely do not want this. Any idea how to turn this off? I can't seem to find the plist that looks after this.

HelloFor those of you using super as any comes across this issue.We currently rolling out MacOS 15 to our Mac estate I have seen this message in the logs it doesnt seem to be all machines just some. Sun Apr 27 06:44:10 M-5ce91eb4f537 super[94775]: Disallowed: The following "over-the-air" macOS major upgrades are available but not allowed:Sun Apr 27 06:44:10 M-5ce91eb4f537 super[94775]: Disallowed: macOS major upgrade 1 of 1 is: Title:macOS Sequoia 15.4.1,Build:24E263,Version:15.4.1 Depsite my config profile having the write settings for major upgrades <key>InstallMacOSMajorUpgrades</key> <true/> <key>InstallMacOSMajorVersionTarget</key> <string>15</string> The profile seems to be working on 100 of machines just some seem to be having issues. In some cases it seems to resolve itself.Any idea?

This is your friendly reminder that there are just THREE days left to apply to be a Jamf Hero!  Jamf Heroes Offers: Access: Heroes get more access to Jamfs across the organization. Recognition: You win when people know who you are. We’ll help you develop your personal brand as a way to showcase your knowledge in the industry. Fun: Jamf Heroes provides a solid dose of fun, which not only fuels the soul, but also helps facilitate friendships within the program. And more: We’re also big believers in creating moments that matter. So be ready for a surprise or two! Any current Jamf customer is eligible to apply (through this Friday, May 2)! Learn more here!  APPLY HERE!  

Hello everyone.In the new JAMF SYNC I have a significant amount of packages that appear with a blank circle and do not perform the download to synchronize.According to the JAMF SYNC documentation, this status means: The package is in Jamf Pro's package list, but does not exist on the source.But it doesn't explain how to fix it :(. I am doing the synchronization from JCDS to Local.  

Hey Jamf Nation!   After a successful private beta period, we're excited to announce that Jamf's AI Assistant is now available globally for you to try out. Here's everything you need to know about getting started with our new AI-powered knowledge assistant.   What is the AI Assistant?   Jamf's AI Assistant is your instant knowledge companion for all things Jamf and Apple device management. Using advanced AI technology, it provides immediate, accurate responses by drawing from our comprehensive knowledge base, including product documentation, Learning Hub articles, support knowledge, and curated Jamf Nation content.   How to Enable Access   1. Organization admins with a company role of 'Decision Maker' or 'Primary Technical' (viewable in Organization > Team Members): Head to Jamf Account and look for the new AI Assistant subsection within the Organization area2. Review and accept the terms and conditions3. Once enabled, all users in your organization will see

I know there's a number of discussion on it but haven't quite found the correct one. I'm trying to have a policy that will call a script to change computer name based upon users first letter and last name. Here's the workflow: -User will enroll via DEP. Enter in John Smith-DEP will look for SplashBuddy (SB) to run.-SB will do it's thing and will trigger all install packages.-one of the policies to kick off is to take the information set for the User name and change computer name to jsmith-mbp on the local macbook. Any help would be appreciated. Thank you

Hey Jamf Nation, I'm at a loss here. I have multiple endpoints that are prompting for recovery keys out of the blue. The only things that have changed recently in our environment are the recent security patch for macOS (that messed with the keychain and Okta Device Trust), as well as a Google Chrome forced patch via patch management (this is less likely the cause, but you never know). Has anyone else experienced this very recently?

Hi, Hello there, how do I remove da app called Jamf Connect I would like to remove it since there are some issues with my laptop, and I need some help Thank you for taking your time to help me with it. :) 

We have enrolled devices with XYZ.com, and the domain is federated in Apple Business Essentials. Currently, we are in the process of migrating our domain from XYZ.com to ABC.com. ABC.com is also federated in the same Apple Business Essentials. We are trying to switch the domain of the account to the new one, but both domains are federated, and the option to edit the account domain is greyed out. When I add the same user account from 2nd domain to the scope of Apple Business Essentials, I encounter an account ID conflict during synchronization. Need Suggestions  

Hey guys, I am looking to get a smart group set up to notify me when Macs age out after 4 years for upgrades. I am doing this right now using the model and specifying the year they were made, but that just means every year I need to add a new field. Is there an easier way to do this?

The Administrator account created in the PreStage Enrollment does not have the ability to unlock the disk via FileVault after the password is rotated via Jamf Pro LAPS, and this is causing issues for our techs. If they log in to the system, perform some operations, and then return to the computer later, they find they are not able to log in as Administrator at the FileVault Login screen. However if we create an additional administrator account i.e. ‘jamfadmin’, and manually enable it for FileVault, that password is viewable in the Jamf Pro web UI and rotated regularly/after viewing. Because Administrator is the first account created and the one with the initial Secure Token, we need that one to be always and easily accessible. We are a long way off zero-touch due to ageing infrastructure that will hopefully be replaced in the coming years, but in the meantime we require the ability to have our techs log in with an administrator level account at the FileVault login screen, and be able t

Hello!We use Jamf School in our school to manage 150+ iPads.It is necessary to wipe the iPads every 4 weeks.We notice the following problem:Some devices “suddenly” lose the WiFi connection. For example: the devices still have a connection on Friday after school ends. But on Saturday they lose connection without anyone touching the devices or WiFi-Settings. Sometimes it seems that the devices are rebooting, but there is actually no reason for a reboot.Because the students assign codes, as an administrator I have to individually handle all devices that have lost the WiFi connection. Maybe someone has an idea :/Thanks!Dominik

With Jamf Pro 11.17.0 Beta we’re excited to announce App Switcher for Jamf Platform Products, support for Digicert ONE Trust Lifecycle Manager, automatic disable options for Debug Mode, and more! How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Once you enroll you’ll receive an invitation to join the Beta Forum, click “Join this group Hub” to gain access. Please also check out this recent blog on Configuring SSO in Jamf Account prior to testing Compliance Benchmarks, Blueprints, and App Switcher. Email beta@jamf.com with questions.The beta program is covered by the Jamf non-disclosure agreement; please do not share any information regarding your testing on any public forum, including the non-beta areas of Jamf Nation. Use the Jamf Nation Beta Forum or contact Jamf via beta@jamf.com with any questions. Thank you to all who participate in this program!

Hello, Is there a way to skip the setup steps on maually enrolled computers? I know prestage enrollment works with computers purchased and enrolled automatically but is there a way to do it for manually enrolled computers? I have to create local accounts on these and the whole setup steps are what waste the most time. Any configuration profiles or policies?   Thanks

Anyone have any ideas how to find all devices that have no department or building data .i.e  blank..   T.I.A

Hey Gang!  Back again...  This time, I have been digging into the JAMF API and exploring what can be done with it.  I came up with a script to view a users local computer record or view any JAMF record.  I really don't want our help desk team going into the server to retrieve info, so I came up with this.  This is only the start of what can be done, but it has been a learning experience to say the least. Script can be found here: https://github.com/ScottEKendall/JAMF-Pro-Scripts/tree/main/ViewInventory   You can set this up via SS to have it display the local or remote option.  If you choose to view remote devices, you will be presented with an entry screen for serial # or hostname: and the results screen of a remote inventory If you choose to display the local record (no entry screen) and finally, the script parameters to make it all happen Let me know if you find it useful or any better ways to pull this info via API calls!

Hey everyone. My iPhone (it's an iPhone 14, running iOS 18) suddenly got stuck on the Apple logo this morning. It was working fine last night, but now it won't boot past the logo screen. I didn't drop it or do anything weird. I already tried a force restart, but it didn't help. I haven't backed up recently, so I'm really worried about losing all my photos and messages. Is there any way to fix this without doing a factory reset? Any tools or tips you've used that actually worked? Would really appreciate any advice 🙏

Has anyone been able to package and deploy DeepFreeze Cloud clients? The only DeepFreeze discussions and papers I see are pretty dated (2011). I can successfully export a .pkg from the DF Cloud console, it is a zip file containing the .pkg and a plist. Nothing I normally do using either Composer (snapshot) or dragging and dropping into Admin works and will install correctly. TIA, /randy

Whether you’re new to Jamf Nation or have been here a while, it’s easy to see the Jamf community is different. But its secret sauce isn’t the platform, or even the strategy that facilitates its direction. It’s the people who fuel its growth. Those passionate customers – the ones who push Jamf to continuously improve, who come to our events and present on our webinars – inspired a program. In 2018, Jamf launched Jamf Heroes – an opportunity that gave customers a unique way to engage with Jamf, and each other.       Over the last seven years, the program grew. Jamf Heroes connected thousands of customers in meaningful ways that helped generate professional successes, grow genuine friendships and inspire more involvement in the Apple community. It thrived. Now we’re ready to take it to the next level and relaunch the Heroes program with a refreshed vision (and in a new home that’s coming soon)!     The program will offer customers:   &nbsp

Just stood up a new Mac Studio as a File Distribution Server.I followed the JAMF Admin instructions then install JAMF Sync.When I attempt to sync from JCDS to this newer server it keeps saying that it cannot create 'Packages.I double-checked the permissions based on the https://learn.jamf.com/en-US/bundle/technical-articles/page/Setting_Up_a_File_Share_Distribution_Point.html.  When the share mounts the permissions are the admin count(read and write) and everyone (no access).  Performed 'Apply to Enclosed Items' several times. 

Hi there my iphone xr is stuck in recovery mode after udate of ios 13.6.I hav reset my iphone to give it to my brother but it stucked in recovery mode i hav tried every thing but cant fix it done restore with i tunes but no result plzzz tell me how to fix it i am very stressed