Hello,I continue to get this message when I am on JAMF Pro Cloud ... Poor network connection strength.Changes may not be saved. I have tested our network - and speed is fine. We do not have any other problems on any other sites. I have checked out firewall. Everything fine. Any suggestions? Nikole

I have set up an API Role, and Client.  When I go to retrieve the token, I am seeing an error on my PC, but not on my Mac. When I go to retrieve the token, on my PC I get this error: curl: (35) schannel: next InitializeSecurityContext failed: CRYPT_E_NO_REVOCATION_CHECK (0x80092012) - The revocation function was unable to check revocation for the certificate. If I add "--ssl-no-revoke" to the curl command, it works fine. My Mac is managed by Jamf, and it has a couple of Jamf specific certs installed. I am assuming I need a certificate on my PC.    Any help on how to get this going would be appreciated. Dave  

Hey all,Does anyone have a solution to automatically install apps upon enrolment from the mac apps app store and then make them available in self service as well?Appreciate any help or advice, Thank you!

So I've created a new package using Jamf Pro web GUI, pointed it to a newly uploaded file on repository, and tried to deploy, but all installs are failing because the "package could not be verified". Never had this issue with Jamf Admin...just sayin' Jim

I'm trying to configure the app request for our iPad users but I'm not seeing the App Request option in the Self Service app.  I'm testing this on myself. So far I've... Created a static group and added myself to it In Settings > Self Service > App Request App Request Form > Checked "Enable App Request in Self Service for iOS" App Request Form > Added some request form fields and set the App Store Country/Region Requestors and Approvers > Set the Requesters to the static group Requestors and Approvers > Added myself as an Approver Email Address In Settings Self Service > iOS General > InstallType = Automatically install Self Service app General > Checked "In-house app updates" General > Landing Page = Home App Options > User Login = Allow users to log in to the login menu Signed into the Self Service app on my iPad   What else am I missing?

If you're like me, you wear many hats at your organization, and if your organization is like mine (higher education) your staffing is lean. You may think, as I once did, that you don't have time to start enforcing macOS security compliance, or even see why you should. But in today's climate of evolving threats, increasing regulation, and high-profile settlements, it's likely that you'll need to get started sooner than you think.  First of all, if you're new to security compliance, you might want to check out my presentation from PSU MacAdmins 2024, where I went into detail about how the macOS Security Compliance Project (mSCP) works together with Jamf Compliance Editor (JCE) to help you build a framework you can use to: set a compliance baseline, check your fleet to see what's compliant and what's not, report on those findings, and fix non-compliant devices. There are plenty of great resources on how to use mSCP and JCE, so what I'll concentrate on is the planning and staging.&nbs

Looking at setting up single app mode for a Mac and it is failing (The “Assessment Mode” payload contains an improperly formatted key: “AllowedApplications”.)The one thing I know I'm missing is the Team identifier for the app. My test app, Chess, doesn't have it.I'm using com.Apple.Chess as the bundle identifier.I can only guess as to what is actually breaking it.

I haven't had to do much with extension attributes yet, looking for an easy way to determine if something is installed and the version number, and if it isn't installed, to also note that. So the command I run on a local machine is: sysctl cs.version That will return the version number of the Falcon Host installed, something like: cs.version: 2.27.4809.0 If the application isn't installed it returns: sysctl: unknown oid 'cs.version' Ultimately I will use a smart group to make sure Falcon Host is installed, and if it is not installed, to flag it for installation. The version number is just nice to know. Is there an easy way to do this that anyone would know? If it works, I'm happy to submit it to the EA list as well.

I am helping setup a JAMF solution with a SCEP server. We have everything setup, seemingly, but the assignment of the certificate fails from the SCEP server with the 400.0.64 error code. I was wondering if the fact that the MACs are not in DNS is causing this issue. I ask because I know certificate servers normally need to see the device in DNS that they are giving a certificate to. Could that be it?

Despite having a deferal or Sequoia, we have just seen a few dozen Intel based Mac's upgrade themselves to from sonoma to Sequoia 15.1 today. Has anyone else seen anything like this happen?

Hey guys, This past summer I updated a couple computer labs from Monterey to Sonoma and I was able to login with it. I tried to login to one of the MacBook Airs this week and it's not accepting my password. I grabbed another laptop from the lab and same thing. This has never been an issue in the past and I know I am entering the correct password. The account is created in the PreStage Enrollment. I did some looking into this to see if anyone else is having this issue. It sounds to me like it could be a LAPS issue. I watched a couple of JNUC videos about LAPS and read a post about "How to Securely Manage Local Admin Passwords with Jamf Pro and LAPS". I never turned it on and I checked my Computer Management->Security settings and my jamfinstance/API and it looks like it's still off. Anyone else have this issue or have any ideas? Thanks!

Hello, I have recently set up a device compliance connection between Jamf Pro and Intune.  I was able to successfully register my test devices without issue so I pushed it out to a handful of IT users.  When they try to register, they are receiving an error that states: "Helpdesk support required Your organization needs to enable partner device management for you before you can enroll.  Please contact your helpdesk" Our legacy conditional access policy is currently terminated and was never scoped out to any users, so I am unsure why this message appears.  Any advice?

Hi, I've currently got an extension attribute for "Brand" for our retail company and am wondering if there is anyway to have our iPads display a drop down during the enrollment stage to select the brand they belong to for the corresponding configurations to apply correctly? I've seen how I can add text to the enrollment page but unsure how to link the extension attribute Any help would be greatly appreciated. Regards, Danyon

Trying to deploy extensions via DMG, but everytime I deploy it and I launch Chrome, the extension simply disappears from the folder... anyone have any idea why?

We are looking to set up a content cache server in a network that has more than two public IP addresses, with devices connected through GlobalProtect VPN. Could someone please guide me on how to configure the custom Public IP address section to ensure that devices can access the cache, whether they are connected via GlobalProtect or directly to the local network? All devices are enrolled at Jamf.

Hi All, does anyone know/have extension attributes to find installed extension in Safari browser?

Need help to block file sharing via SMB in Mac only allowed Mac need to copy file in same network.also want to block FTP/SFTP file share and allow only particular ip.

Forgive by ignorance, but is jamf able to reset passwords if the user is not logged into a local account? I am seeing the option in policies, but I am unsure of how to trigger it before the user logs in. I attempted to set the trigger to startup and change in network state, but both remain pending when restarting the device to the login screen. Also, I am not seeing a network symbol on the login screen for any device and am thinking I need to adjust configuration profile so network access/settings can be accessed before logging in? If so, where do I access this? I am reviewing the restrictions on the devices and I am not seeing them.Also, is this ill-advised? I can see how doing this sort of thing would be unwise from a security perspective.

I have been fighting with this issue for several years with a variety of Apple TV devices - all newer ones without the USB port built in.  The issue occurs because of two things:Through JAMF, we have placed the Apple TV in Conference Mode.The Apple TV has been turned off long enough to no longer have a valid certificate for JAMF.The end result is that the Apple TV is stuck in conference mode, but since it is no longer communicating with JAMF it cannot be taken out of conference mode.  The only option is to factory reset, which then leads to a NEW problem - when I get to the factory reset screen, the remote no longer works to actually select the "Reset" option.  Here is the general process I do:Boot the Apple TV that needs a resetPair a remote to the Apple TVBoot into recovery mode (power cycle multiple times, interrupting the boot each time, until the recovery mode screen appears)Attempt (usually unsuccessfully) to use the remote to select the Reset option and reset

This seems promising but I know nothing about it. I wonder what kind of performance impact we can expect by implementing this (in a clustered environment.)

I am seeing an issue where suddenly my App Installers that I have setup for automatic updates are no longer functioning, but Self Service app installs work fine.  Seems to have started when 11.10 was released.  I have tried recreating policies from scratch but issues remain the same. No App Installers set to automatic function, everything stuck in progress but no signs the update command is ever sent. When I look at the deployment status, none of the scoped machines are visible, but if I look at a Self Service policy, they are there. Is anyone seeing anything like this and any idea how to resolve it?  I do have a case open with JAMF but so far we haven't got it figured out.

Hello everyone, We use Jamf Pro Cloud 10.42.1 and we have an issue with macOS Ventura. When we prepare a Mac with our prestage enrollment, we have a message : You do not have permission to use the application "SafariSupport". We use exactly the same configuration profiles for Big Sur and Monterey and we never had this message. You can see screenshots of our Restrictions Configuration Profile. Applications folder is in Allow folders so we don't understand why we have this message.And if we add Safari in Allow Apps, Safari opens but we have the dialog box again.Anyone had this issue or understand what is wrong with our Restrictions Configuration Profile ?   

I've been trying to get a config profile for a screensaver to work in Somona (14.6) and have had no luck.   For those of you that have had success, what path did you use in the field for 'Use Screen Saver Module At Path'?  It can be any basic built in screen saver, nothing custom.  

Hello all, We would like to deploy our Macs with a set of standard applications in the dock, but not disallow the end user to move and resize the dock. Is there a way to insert or set apps with the dock without locking out the user entirely?  Thanks much - 

Hi, I've recently setup 30 mac minis to be used for directory displays around my institution.   I was looking for a config profile...or policy to block all notifications from popping up.   I've already set DND to run 24-hours a day, everyday.   Thoughts?   Thanks, Danny