Hi I can't seem to find how to see the number of JAMF device licenses consumed and remaining?I'd like to add that to my dashboard. There is an explanation of managing other software licensing but can't find anything for JAMF?? Sorry if this is a noob question. cheers,Andrew

hello,when we get the 10.34.1 patch? our managed jamf pro server is still on 10.34 😞thanks!

Hello All,I'm pretty new with Jamf and I need some help. Strange things are happening when the computers check-in with Jamf. When the Macs check-in they will blink, which I assume is normal behavior. When this blink happens users are reporting that if they have any application windows minimized in the dock they will maximize on their own. The other, more troubling issue is that if the check-in happens while they happen to be in a video call both incoming and outgoing audio will drop out and the users have to leave the meeting and come back. The first issue is an annoyance but the second one is a real problem. I have the check-in set to the maximum 60 minutes but these issues still happen. Is there anything I can do to make the check-in less intrusive. Is there a setting where I can make it check in once per day unless I force it, for example. Any help would be appreciated.

Hi everyone,I work for a High School and I'm having a hard time figuring out the root of this issue. They authenticate via Google, then type their local password, to get an error message saying  "You are not allowed to log in at this time". Though, this is working on a few users of the same groups and all, so the inconsistency is throwing me for a loop. When I call for JamfConnectLogin.log, I get: authorizationhosthelper.x86_64[4394:7709] [com.jamf.connect.login:KeychainAdd] Tried to get the login name but couldn't find it. macOS Version: 11.6.0JamfConnect 2.6 Anyone have any ideas? Would be much appreciated.

Hi all We are going to upgrade our users from from ElCapitan to High Sierra. As part of this we will need to uninstall SEP, and then install SCEP, preferably using a single policy/script. I am new to this so and advice/suggestions would be greatly appreciated. Has anyone already done a script for this? Many thanksStruan

Hey all, Got a machine here to enroll, download the QuickAdd.pkg, everything appears to work as expected. Starting up Self Service the first time gives the popup about approving the MDM profile in System Preferences, but when I click the button to go over into Sys Pref, there's no profile there to approve. Totally blank. Is there an extra step or a different method now? Thanks!

Getting this message when trying to apply a second configuration profile to an ipad. Tried on a few devices, all have the same message.  Could it be because both profiles work on different aspects in the "notifications" category? in one case, i allow a notification from JAMF app, and push that out to all ipads. In the second case, i want to limit an application (in this case CLOCK notifications). because they act on the same "group" i cant do it? well that sucks, because i dont want to limit clock notifications on every device in the company, and i want to have jamf notifications showing up how i want them.... can someone confirm? thanks   

Hello, I would like to push a policy to unbind machines and convert them to local ones.  I am wondering what can goes wrong!1) Doe the user should retype his password?2)will Filevault still synching ?3) Should the user backup his data before running the job?4) Will the asset keep same ID in Jamf Pro? "must still be managed by the MDM".5) Is the user going to loose his preferences?I make some attempts ending by affecting some of these fonctionalities.Any way to make it happen with respect for these requirments? P.S: we do not use Nomad.

Hello Everyone, i was wondering if there is a way to restore gui access to a server that i limited to computers and mobile devices only ? ( not full access ). i forgot to turn on clustering on that server and i need gui access. tried accessing it locally (127.0.0.1) didnt help, im also wondering how should i update it if i dont have GUI access ? thanks for everyone that can help,

Hey All, Hoping someone can help clarify something for me. Wondering if it is possible to deploy an app/pkg to a computer on a non recurring basis after Enrollment. Example: I create a report of computers that don't have our in-house VPN App for one reason or another. Can I then target those machines on the report and install the app via a Policy one time?  Giving the user the option to pull it via Self Service with email communications on a deadline the app has to be installed by, has still resulted in some users still not installing the app manually, so I am wondering if I am able to do a one time push or if there is a better way to complete this task?

Has anyone gotten the native MacOS VPN client to work with IPsec using a Configuration Profile? I am trying to get it to work with our Fortigate firewall but it keeps complaining that the server is not responding but I can successfully connect to it using a Windows machine. On the server (Fortigate) side, I am seeing the error message that Phase 1 negotiation has failed (Peer SA proposal does not match local policy). I can't find any other fields that I could edit to change the algorithms and the DHgroup as advised. Should I just go with using a Profile that contains a script to do this?

We had an unmanaged macbook (at the time) go missing earlier this year. When we moved to JAMF the device was added as a managed device in Apple Business Manager.The missing macbook showed up in JAMF a couple days ago. My understanding is that someone needed to reset the macbook in order for it to enroll to JAMF automatically. Are there other ways the enrollment process could be triggered other then a reset?The Enrollment Method does have "PreStage enrollment: Apple Business Manager" so we know it was ADE. The IP address for the enrollment happens to be an existing employee so we want to make sure we understand how the enrollment happened.

Cannot connect to my account to download the new JamfConnect.  account.jamf.com not working?  Anyone else experiencing this issue?  Is there an ETTR?

Is anyone else having issues today? I'm getting "A connection error occurred while attempting to download software titles from this source." and https://jamf-patch.jamfcloud.com/v1/ gives a 504 Gateway Time-out. 

Hello,I know this is an issue because I manage multiple Jamf environments, most with Jamf Protect & I cannot log in to any of the dashboards. I have separate emails/jamf ids for the clients as well. I understand AWS is down. Is anyone else experiencing this issue? Thank you. 

I've been trying to figure it out but is there a way to show a progress bar with precentage (most likely using CocoaDialog) to show the download progress of a cached package? We are kicking off a cached package policy via self service and our users have requested more feedback on the progress of the cached package download. I imagine this can be done through CocoaDialog but can't place it. Any help would be appreciated.

I'm having issues with enabling Passthrough Authentication for Microsoft Azure ADAfter logging in with an Azure AD Account entering password I get the following error;"Invalid request: Invalid request:"Create a Separate Local Password = false (When changing this to True user can login)Use Passthrough Authentication = truehttps://community.jamf.com/t5/jamf-connect/jamf-connect-2-6-0-release/td-p/250560https://community.jamf.com/t5/jamf-pro/jamf-connect-invalid-request/td-p/250753 Any have any ideas what the issue could be?

The installation fails when run via the jamf agent. When I run it via root, or sudo, it succeeds. Seems specific to bigsur as I don't have this problem on 10.14.x.  Any suggestions?Log:Installing McAfee EPO bit-64 mktemp: mkdtemp failed on mferFT4AZ: Read-only file system mkdir: : No such file or directory Jul 14 11:00:37 installer[74913] <Critical>: PFPkg: No file found at path: /ma.pkg Jul 14 11:00:37 installer[74913] <Critical>: PFPackage::packageWithURL - can't instantiate package: /ma.pkg installer: Error - the package path specified was invalid: 'ma.pkg'. hdiutil: detach failed - No such file or directory /usr/local/bin/mcafeeEPOinstall.sh: line 76: cd: HOME not set installing client extension from : / Install script:#!/bin/bash if [ -e /Library/McAfee/cma/scripts/uninstall.sh ]; then echo Uninstalling old McAfee EPO /Library/McAfee/cma/scripts/uninstall.sh fi echo Installing McAfee EPO /usr/local/bin/mcafeeEPOinstall.sh -i 

In a Jamf policy, I think it would be great to be able to have the category heading clickable where it would then sort all of the packages by their category.  I also think a filter box to only show matching results would be helpful.  Does anyone know of a way to accomplish this or feel this would be helpful?

Hi, I have a technical question on locating a particular setting that we are looking to show evidence of in our JSS configuration.  Our fleet requires an Admin account to install applications on all of our endpoints. This is a setting that we want to keep, but I cannot find where to show evidence of this. The official Apple documentation shows Standard Users are able to install applications, so it seems this is not an inherent limitation of a standard user account. I also do not show this setting is enabled anywhere in our Configuration Profiles. Where else could this restriction be? Thank you,Jon

My company is using Jamf Cloud and we were upgraded to 10.33 over the weekend. Since then, when using the MDM command to install updates, Macs keep reinstalling 11.6.1 even if it's already installed. The situation is as such:I am using a modified version of this - https://github.com/kdrwygvh/Sunstein_macOSUpdates. The softwareupdatecommand runs and shows these two updates* Label: Device Support Update- Title: Device Support Update, Version: , Size: 191029K, Recommended: YES, * Label: Safari15.1BigSurAuto-15.1Title: Safari, Version: 15.1, Size: 118254K, Recommended: YES, So the MDM command runs, but it finds that 11.6.1 is available, despite it already being installed, and reinstalls it.This has happened once a day starting early on the 31st and my instance was updated on the 30th. The first entry is when the update was originally installed, via the same script (less a few tweaks).I suspect the issue is that Jamf isn't properly evaluating what updates a Mac does and does not h

Hey,I have a problem in my environment where I have a Smart Group ("FileVault Eligible Devices") set up according to best practice. (https://docs.jamf.com/technical-papers/jamf-pro/administering-filevault-macos/10.30.0/Creating_Smart_Computer_Groups_for_FileVault.html)FileVault 2 Eligibility Is EligibleANDFileVault 2 Partition Encryption State Is Not EncryptedJust like it states. My problem is, however, that devices that already have FileVault enabled get put into this group. Now I no longer know which devices had FileVault enabled by JSS and which had it enabled prior to enrollment. (Most of the devices either report PRK as unknown/invalid or report encryption state as Unencrypted despite being encrypted, even FileVault enabled by JSS.) I have created a Ticket to Jamf support about this, they elevated it to their Tier 2 team but they stopped responding to me. Could someone here have any insight? Thanks!

Does anyone know what happened to all the sites on what used to be communitypatch.com? We used them for software Jamf still doesn't have, like Microsoft Edge and our VPN software. Are there any alternatives? If not, how do I set up our own patch definition sources?

I am setting up 2 new policies to (1) uninstall and the old Bitdefender Onprem client and then (2) install the new cloud client.the first works fine and silently uninstalls the old Bitdefender client.The second policy fails. The error given is related to the download target location of the package.This is the simple script that worked previously.installer -target / -pkg /Users/Shared/antivirus_for_mac.pkg We are running Jamf 10.27 still on macOS Catalina and I think there may have been some changes creep in such as inability to write to system volume which might be what is causing the download failure.

I have erase-install.sh (version 25.0) deployed to a computer for testing and get an execution error when running a script with commands.The script with commands:sh /Library/Management/erase-install/erase-install.sh --version=11.5.2 --check-power --erase --depnotifyThe result:execution error: /Library/Management/erase-install/erase-install.sh: line 1578: syntax error near unexpected token `>' /Library/Management/erase-install/erase-install.sh: line 1578: `exec > >(tee "${LOG_FILE}") 2>&1' (2)I am quite green when it comes to scripting languages, so this is over my head other than my understanding there may be a bad syntax somewhere. Can anyone give me some guidance on if I need to edit the script or if I need to adjust a setting somewhere?For context, these are the couple of lines above the line with the error:# all output from now on is written also to a log fileLOG_FILE="$workdir/erase-install.log"exec > >(tee "${LOG_FILE}") 2>&1