freezing when trying to join or start meetings

frank58richard
New Contributor

Hi all,

After recently pushing out an update to Microsoft Teams via JAMF on multiple Mac devices, several users have reported the app crashing immediately upon opening, or freezing when trying to join or start meetings. In some cases, Teams becomes unresponsive, requiring users to restart their machines to regain functionality.

Has anyone else faced similar issues after a Teams update on macOS? If so, what troubleshooting steps or solutions have worked for you?

 

Best Regard,

Amy

 

1 REPLY 1

Shyamsundar
Contributor III

try running the teams reset 

Teams Reset Package