Change Password screen is blank

[Ahadub]

macOS 13.6
Connect 2.29
Azure/Entra

Logging in seems to work fine.  Once in, click on the JC icon > change password, box comes up with microsoft asking for our email address, enter and get redirected to our page, then a blank white box. At the bottom is our password change rules and a done button, but no place to change the password.

Verified in the menu config that the
changepasswordurl = https://account.activedirectory.windowsazure.com/changepassword.aspx

When I click on the url, I get to the page.  Jamf Connect license is present in its own file.

Any suggestions on what might be going on?

[cenforce]

@Ahadub to try troubleshoot this, ensure that the JC icon is running the latest version (2.29) and compatible with macOS 13.6. Additionally, verify the integration between Jamf Connect and Azure/Entra, confirming that user attributes are synchronized accurately. Check the console logs for any error messages during the password change process.

[Joostvantwout]

See above screenshot, this screen appears when the user clicks on "change password" in the JAMF Connect menu bar app. Closing this window and trying it a couple of times does solve the issue but would like to know how we can make sure this does not happen anymore.

Any suggestions are highly appreciated.

[aramirez_tch]

Did you ever resolve this? We are having the same issue. We use Google as the IDP.