Jamf Connect + Okta for new hires

[TWF]

Hello fellow Admins,

My company has recently implemented Jamf Connect to do a "pre-provisioned" style setup for refreshes. We are stuck on our new hire setups as Okta is not setup yet for a new hire, but the login requires your Okta credentials. I have seen the option to list a help button that takes the new hire to the Okta portal to finish the setup:https://community.jamf.com/t5/jamf-connect/jamf-connect-okta/m-p/259033. We also have OICD and group access via Okta for our users.

Has anyone else run into this situation at their company, and if so, what solutions have you implemented or considered?

Feel free to PM me responses as well if you are not comfortable putting any information out in the open.

Thank you in advance!

[JefferyAnderson]

We also use Okta + Jamf Connect. I don't have an elegant solution. Our security team sends out the Okta activation email the day the employee starts but we must ship the equipment to new hire ahead of their start date. Since their Okta account has not yet been activated when they receive their Mac, we send this printed document in the box with their Mac.

[TWF]

We do almost the exact same thing. We were trying to see if there was a way to workaround the new hire needing a different device. It's looking like that isn't an option.

[shrisivakumaran]

You have to share the Okta credentials on the day of joining to the new hire so they can start the ADE enrolment without any issue.