Jamf Connect user reboots system and unable to log in if not connected to wifi

HAI3D
New Contributor

When a Jamf Connect user reboots their Macbook, is unable to log into the system if not connected to wifi. 

 

Model: MacBook Pro (14-inch, 2021)

Model Identifier: MacBookPro18,3

 

4 REPLIES 4

AJPinto
Honored Contributor III

Do you have JAMF Connect configured to allow offline authentication?

AJPinto_0-1684783667595.png

 

HAI3D
New Contributor

@AJPinto Can you clarify where the screenshot is located/from?

Here is the screenshot from the affected system. Can you take a look? Thank you!

Screenshot 2023-05-23 at 12.19.54 PM.png

 

HAI3D
New Contributor

Bumping this up to see if anyone else is able to further assist with this issue.

MrBombadil
New Contributor III

Are you using the Jamf Connect Configuration to edit/upload your plists in the Config Profile in Jamf for Jamf Connect? Thats where that screenshot is from.  You can DL the tool in your resources on your Jamf account.