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Posted on 07-31-2024 09:03 AM
Help! We're migrating to Jamf Connect from AD, and we've done successful testing and migrations and I've been setting up user accounts with no issues. But all of a sudden today when I went to change someone's password using the menu bar agent, I got this error: "Unable to reach any KDC in realm xxxxxxx, tried 10 KDCs"
Nothing has changed in our infrastructure that I am aware of; does anyone know what would cause this? I am freaking out a little.
Solved! Go to Solution.
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Posted on 08-01-2024 07:15 AM
Welp, turns out it was a firewall issue. So, I guess I'll leave this up to help others who encounter this glitch; check your ACLs for anything that would prevent traffic between the host and the KDC server.
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Posted on 07-31-2024 09:10 AM
What happens if you run kinit from terminal? What about klist
Typically that error is because of a network issue. Are you in an or using a VPN?
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07-31-2024 10:01 AM - edited 07-31-2024 10:02 AM
No VPN, DC is reachable via running Test-NetConnection in powershell on a pc on the same subnet.
kinit and klist return the following, though I'll admit I've never used these commands before. Kerberos is outside my normal wheelhouse:
Ticketviewer is also totally blank, and when I try to manually grab a ticket, I get an error of "Incorrect password." which isn't true because I just created that account using the very same password.
EDIT: I appreciate the response, btw!
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Posted on 07-31-2024 12:52 PM
It does appear to be some kind of networking issue, because I'm not getting the error even on the same subnet when I'm joined to a different WiFi SSID.
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Posted on 08-01-2024 07:15 AM
Welp, turns out it was a firewall issue. So, I guess I'll leave this up to help others who encounter this glitch; check your ACLs for anything that would prevent traffic between the host and the KDC server.
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