Posted on 09-13-2024 04:29 PM
Hello,
Previously, I was able to execute policy in Self Service from a Custom Menu bar in Jamf Connect, but it hasn't worked in months. When executed with Self Service closed, I get "Self Service quit unexpectedly" "Click Reopen to open application again. Click Report to see more detailed information and send a report to Apple." The command works fine if Self Service is already open though, so it seems like it's an issue just launching Self Service from the menu bar.
Here is the section of the custom menu bar I'm talking about, if someone sees something that no longer works, please let me know:
<dict>
<key>Action</key>
<array>
<dict>
<key>Command</key>
<string>url</string>
<key>CommandOptions</key>
<string>jamfselfservice://content?entity=policy&id=138&action=execute</string>
</dict>
</array>
<key>Name</key>
<string>Check into Jamf</string>
</dict>
I've also tried looking at the report, but I'm not sure what is failing exactly when looking at it. I'll try to get that up here on Monday.
Posted on 09-14-2024 01:55 PM
I moved away from trying to do things like this with the Jamf Connect Menu bar some time ago. Would a tool like the Support App be viable for your environment?
Posted on 09-16-2024 08:13 AM
We'd prefer to minimize how many 3rd party apps we install/support, but if I can't get this working in Jamf Connect, I'll have to check it out. Appreciate you putting this on our radar.