4 weeks ago
I have a user that I deployed TUP to that finds that it no longer works after it was previously successful:
Has anybody else witnessed such behaviour?
4 weeks ago
Are you using version 2.35.0 of Jamf Connect by any chance? I'm testing JC out and recently pushed the latest version to a couple of my test Macs and I'm seeing the same issue. This wasn't happening under version 2.34.0 from what I recall. It only seems to have started with 2.35.0, so I have a feeling there is a defect in this release.
4 weeks ago
Funnily enough our effected user is on 2.34 - I was about to update to them 2.35 to see if that fixes the issue. If I updated and the issue persists, I guess we'll know it isn't version related.
4 weeks ago
I just had this happen to me after weeks of successfully testing, I believe the problem is a missing option called User Promotion Limit not available in the 2.34.0 schema. If you create a new configuration profile using the 2.35.0 schema, the User Promotion Limit is available, this key allows you to change the number of promotions per month. Don't forget to upgrade the Jamf Connect client to 2.35.0 when trying this out.
4 weeks ago
Follow up to my previous post, this seems to solve the issue but you'll also need to run the following command to reset the Promotion Limit.
sudo defaults delete com.jamf.connect.state TimeTamperingDetected
4 weeks ago
I made sure I'm using the Jamf Connect Configuration.app that is the same as the latest version, and my profile contains the User Promotion Limit key in it. Still doesn't work for me.
I haven't tried deleting the com.jamf.connect.state TimeTamperingDetected key, assuming that even exists on our Macs, but I'll look at that.
4 weeks ago
My user updated to JC 2.35 via Self Service and was briefly able to request admin rights. They then got a pop-up to say 'Time Tampering Detected'
I applied a new 2.35 config profile with User Promotion Limit set to 0.
Ran the command "sudo defaults delete com.jamf.connect.state TimeTamperingDetected"
User now sees the following:
4 weeks ago
I set the User Promotion Limit to 1000 instead; the user could then elevate. (I was thinking "0 = infinite" like some of the attributes in Jamf Connect Configuration.app)
One odd side-effect - the JC menubar icon disappeared afterwards.
4 weeks ago
I had the same line of thought when I started testing out this solution and set the value to "0" but now I'm using "1000" like you mentioned and so far no issues.