Supervised Device and Profile Removal

New Contributor

We have iPads that were ran through Apple Configerator and then connected to JAMF server within ABM. Once the profile is setup it is not blocking the user from removing the profile. It is then removing it completely from ABM.

Is this because of the 30 day provisional? The devices are showing up as supervised within JAMF Now but users are still able to remove profile and wipe device.


New Contributor III

Yes I'm sure that is what is happening.

Is there any way to set an alert so that the Admin knows when this happens?

New Contributor II


Prepare a device manually in Apple Configurator on Mac - Apple Support

Manually add devices to Apple School Manager or Apple Business Manager
You can choose to add iOS and tvOS devices to Apple School Manager or Apple Business Manager using Apple Configurator 2, even if the devices weren’t purchased directly from Apple, an Apple Authorized Reseller, or an authorized cellular carrier. When you set up a device that has been manually enrolled, it behaves like any other enrolled device, with mandatory supervision and mobile device management (MDM) enrollment. For devices that weren’t purchased directly, the user has a 30-day provisional period to remove the device from enrollment, supervision, and MDM. The 30-day provisional period begins after the device is activated.