I am managing about 40 iPad 7's using Jamf Now for a healthcare facility so people can communicate with their families during the pandemic. With Apple's help we were able to successfully set up facetime-only managed Apple ID's in Apple Business Manag... View more
Hi, I am having some major issues with Enrolling an iPhone 6S using Apple Configurator. I manage 2 Jamf Now accounts, one for my business and another for a client, and to be honest, enrolment has never been easy, pretty much every time there is some ... View more
I work for a VA Hospital that has 40 iPads for patient use during Covid-19 that have to be connected to the Hospital's guest network. They are managed devices and I am using Jamf Now as my MDM. Recently our IT department have implemented a captive po... View more
Is there a policy that I can apply to my org's devices that will prevent iOS/iPadOS from offloading apps? View more
Hi all,If I un-enroll a supervised MAC from JamFNow which has file vault on (Recovery key is not escrowed) will this just un-enrol it from the JamF Now server without wiping the device? Thanks, View more
I was wondering if anyone knows of a way to prevent users from Turning on the Activation lock feature on their Macbooks. I understand that its basically just checking an option if the devices are enrolled via DEP but unfortunately all our macs are ma... View more
I've been trying to deploy several webclips to the dock on the iMacs in one of the management groups but it's only showing up in the dock of the administrator accounts but not the standard accounts. I have tried creating seperate webclip profile and ... View more
We saw the alert in JAMF a while back to sign into ABM and accept the new Terms and Conditions or we'd have our Auto-enrollment/DEP break and wouldn't be able to push new apps. We signed into ABM and are NOT being presented a new T&C prompt. When we ... View more
I am using Jamf Now Plus and have uploaded several pkg files, some created in Composer and some downloaded from the developer (such as Google Chrome). When deploying to an open enrolled device I see that all of my packages have been "Sent to the Devi... View more
About 75% of the apps I'm trying to push to an open enrolled freshly provisioned Macbook Pro aren't installing, I am using Jamf Now Plus and have test a variety of apps including Keynote, Numbers and Pages. I have "purchased" a pool (100 licenses) th... View more
Hi, In Jamf Now on App tab on the left side of navigation bar, the custom app which I upload via Apple Business Manager, it says version not available. Can anyone tell me what is causing that? Some advice would be appreciated. View more
Hi I've got a customer who is looking to use Jamf Pro for managing their Macs and I'm trying to get a grip on what they need but when I called Jamf in the UK the guy I spoke to appeared to know very little about the product, insisting that I had to u... View more
Hi, newbie question.I am using Jamf Now Plus and trying to upload an IPA file from my supplier. This same file loads perfectly when installing directly on the device via a browser link and has an icon.When I try to add it using upload your app I get ... View more
I would like to know exactly what pieces I need to schedule nightly reboots of an iPad. It's used as a kiosk and restarting it would help keep it fresh for the next day, since the only times it has a problem rebooting fixes it. I'm new to jamf. I hav... View more
I have unassigned a device and then unenrolled it. The mobile phone will no longer be used by our company, but the profile is still on the phone. View more
So I changed the first and last name associated with the Apple ID that all of my devices are logged into. I have been the newly appointed IT manager (the previous one retired), so I changed the name on the Apple ID account. The name is still the same... View more
Hi dear jamf community,as none of the documentation of jamf or discussion here at jamf nation gave answer to my question, I'd like to ask you personally: Is there any way or possibility to set up a carddav account remotely via jamf Now? No Google acc... View more
Hi all, I'm attempting to following the documentation here to edit the level of diagnostic data being sent to Microsoft. When I attempt to add the xml data to a .mobileconfig file I generated through Apple Configurator 2, it does not apply to the dev... View more
Hi guys, I'm in a bit of an unusual situation, we have a set of 25 iPads which we will be loaning out to schools to use. As we are not an education institution ourselves we are using Apple Business Manager with Jamf Now. These sets of iPads may be tr... View more
I have the following issue: Most of my clients (macOS 13 & macOS 14) do not inventory anymore. Last check-in is always up to date. The apps I pushed via the VPP are stuck on installing. Only when i log into a clients machine with the administrator ac... View more
Hi folks, Does anyone know if you can create a package in adobe admin console & upload to jamf now plus? I've created my package but when i try to upload to jamf now plus nothing happens. It doesn't even throw an error. Is there a script i need to ru... View more
Hi, I'm new to Jamf Now training. I've configured and downloaded the .pem certificate. When attempting to upload it to jamf now this message appears: Unable to upload MDM_ JAMF Software, LLC_Certificate.pem. Make sure your certificate is not malforme... View more
We lock our Date and Time Preferences down for the students and there has been a request to turn on the Show Date option. Anyone have an idea to turn this feature via Jamf or Terminal. View more
Being mostly successful with jamf Pro I'm not able to deploy a mail/CALDAV/CardDAV accounts to a macBook (10.14.6).I uploaded a user-defined profile from Apple Configurator 2.jamf says "Applied" to the MBP in question. Then I tried to enter the host ... View more
Hello, we have set up a few dozen iphones to be used as devices for an engineer ticketing program, basic restrictions have been configured to just allow that app along with settings restrictions so no one tinkers with items that they should not. devi... View more
Setting up a brand new iPad and manually enrolled in Open Enrollment. For some reason, I cannot get it pushed with configurator. This has worked and allowed for supervision on devices in which I have created icloud accounts during initial set up. How... View more
After completing an upgrade of Jamf Pro from 10.7 to 10.13 our iPads are not able to set the time zone for our location during PreStage Enrollment. Our APs do not broadcast 2.4 Ghz but it was turned on to test whether the iPads needed 2.4 GHz to corr... View more
Hi Guys, I was looking for tools to manage environments with a lot of Macos equipment and I just got to know JAMF. I have currently tested the JAMF version now. My main question is about MacBook Pro management. Can I get a list of all programs instal... View more
Right now I am running 3 devices on my JAMF Now. An iPad, iPhone, and trying to run a MacBook Air. I want to add more Macs however whenever I attempt to sync my Mac nothing happens. I tried to lock it to see if it was just the sync function not worki... View more
Hi, I'm Japanese. Please forgive me poor English. I enrolled my device(mac) through "Apple Business Manager". But I could't show the mac in "Devices".so I enrolled that device using 'Open Enrollment'. Also I could't enroll that device well . That dev... View more
