Administrator Account

New Contributor III

I had an odd scenario happen last week where our local Administrator account on 1 Mac went from being an admin to a standard account and having the password changed.

The employee that uses the Mac as their machine is a standard account as well. I don't have any policies set to change passwords or accounts. I do have 1 policy that will create the local admin account if one is not found. The Mas as usual will check in, but isn't able to install any policies from the Self Service and I'm unable to make any changes with Casper Remote due to the admin account change.

Has anyone seen this before or know of a way to get into the Mac to make the changes on the Admin side?

Thanks in advance!