Adobe Sign in required for CC applications after Adobe Acrobat Pro 2017 Install

ramosjo
New Contributor

I am experiencing an issue that after installing Adobe Acrobat Pro 2017 on computers users are sometimes noticing that their CC applications are now requiring them to sign in. Nothing seems to resolve the issue but reinstalling the application. Has anyone experienced this issue and if yes have they found a solution for it?

3 REPLIES 3

tnielsen
Valued Contributor

How are you licensed?

ramosjo
New Contributor

We are licensed through Enterprise Term License Agreement.

m_entholzner
Contributor III
Contributor III

I have seen this in some environements too. I solved it by creating a "Serializer" package via Adobe CCP. You should be able to run the serialization package without reinstalling the CC apps.