Posted on 09-04-2017 01:41 AM
We have many shared iPads deployed and some of them are frequently getting full of different user's data being cached. Is there a way, such as an API script, that can remove user data en masse from devices.
It would be great if we could run this every weekend to remove data of users that have logged into the iPads over the week to stop them getting full up with 10+ cached user data profiles.
Help appreciate - hope there's a way and this doesn't turn into a feature request!
Posted on 09-04-2017 12:16 PM
I don't believe there's an API call for removing users from Shared iPads - hopefully, someone can prove me wrong.
An alternative solution would be changing the number of users your device's cache. This is set in the prestage as per the screenshot below.
Posted on 01-19-2018 07:56 AM
The number of users is not the issue - it's that the oldest users are not being bumped. Last year this feature worked - the oldest user would get bumped and a new user took take the 10th spot. It is getting increasingly frustrating with our 200 shared iPads starting to fill up.
From Apple documentation:
“When setting up Shared iPad with MDM, you can configure the number of students that can have cached data on a device. Shared iPad divides the available storage for each user after allocating sufficient space for iOS and apps. Space is equally divided by the number of defined users. For example, if Shared iPad is configured for five students and a sixth student signs in, the student with the oldest data is removed to make room for the new student to store data. ”
Excerpt From: Apple Education. “Education Deployment Guide.” Apple Inc. - Education, 2016. iBooks. https://itunes.apple.com/us/book/education-deployment-guide/id1092741957?mt=11