Posted on 03-18-2024 04:58 AM
We recently had Apple's APNS support team transfer our APNS cert to a new Apple ID as we had lost the secret questions to the original account. They were able to help, after much paperwork was sent, and it was transferred.
When this process was completed for us, we got a different serial number for the cert in the APNS portal, and I am getting worried that is going to break something when I renew it in Jamf. Can someone confirm that the serial number being different on the cert after Apple transfers it to a new account is okay? The topic and Subject DN are the same, but the serial number is different. I really don't want to have to reenroll a bunch of devices.
Thanks in advance!
Solved! Go to Solution.
Posted on 03-18-2024 05:15 AM
@DaneAbernathy It should be fine. The serial number would change on renewal even if you used the same Apple ID as the previous cert was created with.
Posted on 03-18-2024 05:15 AM
@DaneAbernathy It should be fine. The serial number would change on renewal even if you used the same Apple ID as the previous cert was created with.
Posted on 03-18-2024 06:23 AM
Thank you for checking my sanity! I figured as much, but this would have affected thousands of students, and I didn't want to do that lol.