Correct me if I'm wrong but you should be seeing a "Device Assignments" where you can assign devices via Serial, Purchasing Oder etc.. correct? Mine has been gone since I had to log in to accept the new terms & conditions for the software upgrades. I wonder if this is a bug or if it was moved.
Edited: Just saw the post above me. Thank you for explaining what has happened.
Well I guess I can hang up my still in the wait queue phone call with Apple. I'm also seeing at least 3000 more devices than we currently have in inventory. Some match up with serial numbers of older devices. Even stranger is that it's showing devices that aren't even DEP/ADM compatible like iPad 2's, poly MacBooks, 3rd gen Apple TV's. Happy Monday!!
@Emmert Interesting. I tried adding those early on (2013-14ish) and it would never accept the serial numbers. Perhaps an id-10t error on my part then.
I no longer have those so I'm not too worried, but having hardware that I've AMF'd from my inventory years ago show up in DEP when it never was to being with is a little annoying. Hoping it's just a glitch as I'd hate to spend time sorting though this.