Apple signin page empty - mac | not available

[Vijay09]

Hi Team,

After enrolling to JAMF, the Apple Icon -> System Settings -> Apple Sigin. the page is empty and shows as data is not available. I tried re-enroll [remove JAMF and enroll back] & remove the user profile from /var/db/ConfigurationProfiles then again enrolling back. Finally, reset the Mac and then enroll the mac. but no improvement. Note: before enroll the mac its showing, but after enrolling to JAMF it's showing as not available. Only this mac having this issue. other all Macs showing correctly.

could you guide me.

[sdagley]

@Vijay09 Look at the Computer record for this Mac in your Jamf Pro console to see what Profiles are installed, then look at those profiles in your Jamf Pro console to see which one only applies to that specific Mac