Apple TV DEP/ASM deployment

heewphan
New Contributor II

Is there a way to deploy Apple TVs with DEP/Apple School Manager? I have 25 Apple TVs registered in our DEP and it shows up in JSS for Pre-stage enrollment. However, the device doesn't show up in JSS after booting it up even though it says "assigned" in the pre-stage enrollment scope.

1 ACCEPTED SOLUTION

heewphan
New Contributor II

I solved the issue. Recently had JAMF renewed with the addition of support for Apple TVs so I needed to apply the new activation code.

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4 REPLIES 4

bumbletech
Contributor III

Are the AppleTVs running tvOS 10.2 or higher? They need to be for DEP enrollment. You can update the OS with Configurator 2 before you set them up, and also apply wifi profiles before enrolling so you don't have to type/swipe in keys.

https://support.apple.com/en-us/HT202577

heewphan
New Contributor II

@jbourdon Yes the device I'm testing right now is running tvOS 10.2.2.

MattAebly
Contributor
Contributor

We'll also want to make sure you are running Jamf Pro version 9.98 or later to support Apple TV DEP enrollment.

heewphan
New Contributor II

I solved the issue. Recently had JAMF renewed with the addition of support for Apple TVs so I needed to apply the new activation code.