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Forum Posts

MacOs Intune Integration error

We are having problems trying to integrate macos into intune to use Conditional access policies. the Company Portal app v2.16.210501 is downloaded and install during setup. However we attempting to use the Intune integration client we receive this er...  View more

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Big Sur Remote Enrollment Missing Profiles

I have enrolled a computer on osx 11.4 using recon's remote enrollment. The computer now appears in my inventory (yay) and is running some policies (yay) and even launches self service (yay) But self service briefly instructs me to approve the MDM Pr...  View more

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Prestage enroll an existing Mac

Restart the Mac and hold CMD + R to launch Recovery Mode Launch Terminal from Recovery Mode Run the following command to ensure “.AppleSetupDone” file is listed: ls -la "/Volumes/Macintosh HD - Data/private/var/db" Run the following command to remove...  View more

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JAMF Cloud Self Enroll User Screen

When trying to use self-enrollment we can authenticate using SSO, but on the "assign to user" screen, we aren't able to pick anyone, even if they have a JAMF user set up. Do you have to have LDAP for this? Off-prem LDAP is not supported at our organi...  View more

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Released Devcies

Hello! I am wondering how Released Devices in Apple Business Manager relate to managed devices in JAMF. I suppose my first question is: Are devices automatically released in ABM when they are replaced through Apple? Or do devices need to be manually ...  View more

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Teem EventBoard and LobbyConnect deployment plist

When deploying EventBoard and LobbyConnect, the app starts with a code to use to activate the iPad with the Teem Servers connecting it to your system and letting you use it. One huge challenge here is once deployed, the iPads might not be in the same...  View more

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Managed iPad No Internet Connection

I have set up a pre-enrollment profile for iPads, but also have it to where multiple users can sign into the iPad. After initial setup, I am brought to the login screen, but there is no internet connection available to sign in to an account. There is...  View more

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Expired Push Certificate and Re Enrollment

Our institution's push certificate expired, a new one was created and uploaded. My question is around getting the MDM profiles updated on our machines. Is there an easy way I can utilize JAMF (or even ARD?) to automatically update the MDM profile on ...  View more

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Macbook's not checking in

Hi We have a bunch of macbooks we want to enrol into JAMF just to manage updates and software etc. I've manually enrolled them through the URL for JAMF Cloud, all seems well, and downloaded the profile and installed, i can see them in JAMF but they d...  View more

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Imacs unenrolling by themselves

I have several iMacs that unenroll themselves from JAMF. When this happens. I check the profiles and they are all or almost all gone. There may only be one or two left. I go and enroll them again through our portal but they eventually unenroll again ...  View more

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Certificate Enrollment

Hi, I am within my first year with JAMF which has been fantastic. It looks like our Push Notification Certificate is expiring. How does it work with JAMF to renew it? Do the end users notice anything or is it all handled in the cloud/back end? When d...  View more

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JAMF enrolled laptop showing unenrolled in JAMF Pro

Several laptops, including my own, were enrolled in jamf and working fine. But now, when i go to jamf pro, it shows as if the laptops are not assigned to anyone. Because of this, I can't add the device to any new policies. The first screen is the vie...  View more

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How are you managing iPads in your School District?

We are currently using Google as a Cloud identity provider to our JAMF Cloud Instance. We have user groups set up in our Google admin dashboard1. Student sets up iPad, enters schools issued google username and password during setup.2. Apps are scoped...  View more

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Prestage Enrollment QA testing with Big Sur

Environment:macOS 11.2.3JAMF Pro 10.28 I've been working on building our first zero-touch deployment prestage enrollment and testing has become such a pain. I was initially able to use the serial/model changes + snapshots in VMWare Fusion to test, bu...  View more

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UIE Big Sur Help

I'm trying to perform a UIE after learning that you cannot use a QuickAdd package to enroll a Big Sur machine. I have a local user on our cloud jss and am able to enroll. However, when I open Self Service, it prompts me to approve the profile, howeve...  View more

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