Please clarify the doubt. Let's say I'm managing 50 mac devices manually. Then my organization wants to manage those mac devices through Intune and organization don't want to do Factory reset. So, solution would be Account driven enrollment. In these... View more
We are preparing to switch from eDirectory to Active Directory. When we enroll devices via eDirectory, the devices are registered with:- username (abcdef#)- full name- email...among other things.We have a lot of manually created accounts in eDirector... View more
I discovered that this model only has an HDMI and power cable connection. Previous TV models have connected to our network with a network cable, so how does one get this 3rd Generation connected and enrolled in JAMF? This new device configuration has... View more
Right. Where do I begin.... I am going to try and be as constructive as possible rather than just complaining. We've been running Jamf Pro (currently 11.4.2) for almost two years. Since day one we had issues with out of the box or EACAS Macs fully co... View more
Hi everybody,Is there a way to automatically re-enroll devices after a wipe command that are not managed by DEP (so no preStage enrollment)? We have some older devices that are not managed by Apple Business Manager (unfortunately) and are enrolled th... View more
Before the last update we were deploying FileVault activation during enrollment via pre-stage. It was working fine until we upgraded to Jamf Pro 10.50.We encountered a issue: If you deploy a FileVault configuration profile in pre-stage, without enabl... View more
Hello everyone,Last year (Monterey) and the year before (Big Sure) we encountered problems now and then when enrolling Mac.Depending on what version om macOS that was installed the Macs crashed/shutdown with black screen in the end of the prestage in... View more
Last week, maybe 2 or 3 days after our Jamf instance went up to 10.48, we've been running into issues with Automated Device Enrollment.During a fresh install of macOS 13.4, we get stuck at the Remote Management screen, where the message "Waiting for ... View more
We have this bug for over a week, Jamf Support couldn't solve it yet.We could enroll around 40 iPads without any problems, but suddenly, this error "Unable to Download Profile Configuration" pops up after continuing the DEP Enrollment process on ever... View more
We are having problems trying to integrate macos into intune to use Conditional access policies. the Company Portal app v2.16.210501 is downloaded and install during setup. However we attempting to use the Intune integration client we receive this er... View more
Im looking for a way to auto unenroll devices that have no checked-in within the last 6 months. I know I can create a report for this and throw it on the dashboard so I see it. But the process to go in is still manual. I am looking for a way to autom... View more
I have enrolled a computer on osx 11.4 using recon's remote enrollment. The computer now appears in my inventory (yay) and is running some policies (yay) and even launches self service (yay) But self service briefly instructs me to approve the MDM Pr... View more
Restart the Mac and hold CMD + R to launch Recovery Mode Launch Terminal from Recovery Mode Run the following command to ensure “.AppleSetupDone” file is listed: ls -la "/Volumes/Macintosh HD - Data/private/var/db" Run the following command to remove... View more
When trying to use self-enrollment we can authenticate using SSO, but on the "assign to user" screen, we aren't able to pick anyone, even if they have a JAMF user set up. Do you have to have LDAP for this? Off-prem LDAP is not supported at our organi... View more
While setting up PreStage Enrollments, we setup our Automated Device Enrollment and assigned a site since it was only one department that was using this feature. This worked great because it allowed the site admins to add and configure PreStage Enrol... View more
We are running into an issue where we have a hidden account that gets created as part of our DEP process that is used for JAMF administration. Has always been added to the machine without any issues until Big Sur came along. Now we are seeing cased w... View more
Hello! I am wondering how Released Devices in Apple Business Manager relate to managed devices in JAMF. I suppose my first question is: Are devices automatically released in ABM when they are replaced through Apple? Or do devices need to be manually ... View more
I am using Jamf to disable the profile in System Preferences. On one of the terminals, Jamf behaved unnaturally, so I used the remove framework to remove Jamf from the terminal once.However, the profile in System Preferences is still disabled. If I u... View more
When deploying EventBoard and LobbyConnect, the app starts with a code to use to activate the iPad with the Teem Servers connecting it to your system and letting you use it. One huge challenge here is once deployed, the iPads might not be in the same... View more
I've just now began to test doing erase installs on machines to make sure enrollment is working properly in Big Sur, however I'm noticing that no matter what I check in the "Setup Assistant Options" in the PreStage Enrollment, it just shows me the Ap... View more
I have set up a pre-enrollment profile for iPads, but also have it to where multiple users can sign into the iPad. After initial setup, I am brought to the login screen, but there is no internet connection available to sign in to an account. There is... View more
Our institution's push certificate expired, a new one was created and uploaded. My question is around getting the MDM profiles updated on our machines. Is there an easy way I can utilize JAMF (or even ARD?) to automatically update the MDM profile on ... View more
When we attempt to take this MBP to 11.3.1, it gets about an hour through the update and then a screen pops up saying: "com.apple.preferences.configurationprofiles.remoteservice (System Preferences) is trying to enroll you in a remote management (MDM... View more
Hi We have a bunch of macbooks we want to enrol into JAMF just to manage updates and software etc. I've manually enrolled them through the URL for JAMF Cloud, all seems well, and downloaded the profile and installed, i can see them in JAMF but they d... View more
Background: I have a test Big Sur VM in Fusion enrolling via ADE in to a Jamf environment. A PreStage package is configured to install Jamf Connect and DEPNotify at enrollment; they both install without issue. The script for DEPNotify executes and ca... View more
After we upgraded from Jamf 10.26.0 to Jamf 10.28.0, we noticed that our User-Initiated Enrollment Admin Account (Hidden Box Selected) and our Custom Admin Account (Created with Policy / Script at Enrollment) were turned into Standard Accounts with o... View more
I have several iMacs that unenroll themselves from JAMF. When this happens. I check the profiles and they are all or almost all gone. There may only be one or two left. I go and enroll them again through our portal but they eventually unenroll again ... View more
Hi, I am within my first year with JAMF which has been fantastic. It looks like our Push Notification Certificate is expiring. How does it work with JAMF to renew it? Do the end users notice anything or is it all handled in the cloud/back end? When d... View more
I’ve got an interesting dilemma with new employees. Currently, we are a Gsuite shop, using all mac hardware. Jamf is configured to verify employees against Gsuite with an LDAP connection during the initial enrollment. However… On an employee’s first ... View more
We are replacing our fleet of classroom iPads with newer models.The new iPads have all been loaded in via DEP, and placed into PreStage Enrollment groups for each year/grade level. How do I get the new ones all going before unmanaging the old ones? W... View more