Posted on 09-01-2021 03:13 AM
Good morning,
I have all of our apps that are pushed down to the devices set to Automatically force updates. Updates are not happening. Is there a setting that I may be missing? I have spoken with a few device users and the devices are not being turned over night so the updates should be going through. Below is a screenshot of my setup for the app.
Thank you in advance for any advice.
Rachel
Posted on 09-01-2021 11:04 AM
Are the devices in single app mode by chance? I don't think updates can happen if they're in single app mode
Posted on 09-02-2021 03:03 AM
No we are not using single App mode.
Posted on 09-02-2021 01:08 AM
What jamf version are you running? Ive seen similar threads to this last year - Thought that maybe it was fixed already.
Posted on 09-02-2021 03:04 AM
We are on version 10.31.1-t1628520988. i have tried a force update and that is not working either.
Posted on 09-16-2021 12:24 PM
I'm having the same problem here. Jamf Hosted Jamf Pro, version 10.31.1-t1628520988
Existing apps aren't updating automatically, but if I add a copy of the app as a new app it comes in with the new version number.