Apps taking longer to populate after moving from VPP to ASM

ITHoneyBadger
New Contributor III

Has anyone else seen a longer time from the time you purchase an app to the time it shows up in JAMF since switching from VPP to ASM?

10 REPLIES 10

thejenbot
Contributor III

no, the opposite is true here - i think it shows up in jamf way faster...

mainelysteve
Valued Contributor

Less than a few minutes for us and that's even with higher amounts of licenses. @Luther-Ward Are you on-prem or cloud?

Dylan_YYC
Contributor III

Yeah, its way faster for us. I often have it showing up in the JSS before i get the "your purchase is ready" email from Apple.

ITHoneyBadger
New Contributor III

@mainelysteve we are on-prem

Dylan_YYC
Contributor III

I should mention, we are on-prem as well

thejenbot
Contributor III

we're cloud hosted...

Krbonus
Contributor

cloud hosted and for us it takes at least 30 mins, we just switched about a month ago.

beatlemike
Contributor

Cloud hosted and I've had apps populate pretty darn fast.

mainelysteve
Valued Contributor

For those that are seeing the large delays how long has it been since you switched from the legacy VPP store to ASM? Have you tried redoing your VPP token(s)?

ITHoneyBadger
New Contributor III

It's been about a month since we changed over. I have not tried redoing the VPP tokens yet.