Binding a computer without a name to a user

[jonros]

I got a computer in Prestage without a name, so I can't click on it to attache it to a user. Anybody know how to solve it? Is there any other way to do it?

[jorourke]

hey,

@jonros

I believe the computer has to be enrolled in order to attach it to a user. Once it is enrolled you can go to the record and attach it. Has the computer been enrolled yet?

Joey

[jonros]

Yes, it has been enrolled but deleted from user. Maybe I've done somthing wrong with that? Kind of new with this so I'm trying to do my best. :)

[jonros]

[jorourke]

If you search that SN in a normal computer search do you get any results ?

[jonros]

No I don't get any hits.

Should I possibly try to enroll again?

[jorourke]

Yes, let me know how you make out.

[jonros]

Enrolled it again and now I find the computer and can bind a user to it.
Thanks for helping out a bit. :)