Bluetooth issues with airpods on ipads

[denice_clapper]

We are having issues with our bluetooth not working with the airpods, has anyone else ran into this? and how did you solve?

[j_carroll]

Might want to make sure that you don't have a configuration profile that is disabling them from modifying bluetooth settings.

[denice_clapper]

Yes we do have that problem...do you know how to correct it?

[j_carroll]

Make sure that this box is checked.

[denice_clapper]

Thank you so much!! That was our problem...

[j_carroll]

No problem!