This has been an irritating issue. First Apple required the cessation of use of a personal email account into GSX if you represent a corp or org. That took me weeks of email correspondence w/ Apple support. Then, the need for the external IP to be able to get the WDSL to work took another bunch of weeks to submit for approval on my network. Apple was sending out emails galore to make sure everyone got on board. All I use GSX for is tech info and linking Casper for warranty info. I finally got all my pieces in place after approvals from multiple departments/IA, etc, and my CSR submitted and certs from Apple. I am ready.
I then emailed my JAMF support person about the proper way to load my new certs into our Casper 9.72 running on a Linux VM, only to learn that JAMF is not yet ready for this integration, and will not be until the next release. I really wish there was more support/info on this issue from JAMF to notify us that the GSX connection will remain broken in Casper until the new release.
JAMF, please post when the new version of Casper w/ GSX WSDL support will be ready.
