Cannot reinstall app - User deleted, individual push wont re-install

keedykat
New Contributor

Here is the app configuration I have deployed for CISCO Anyconnect.  A user meant to move the icon and somehow ended up deleting it.

I have since gone back in and specifically added their device's SG, however, the device never receives a deployment push.

I assume I need to somehow tell JAMF the app is no longer on the device, and I remember this in training, but I have never had to use it in the field and now I need some help lol

 

Below are the settings used, if anyone has any idea or sees anything I have done wrong please let me know.

 

userbUEgkgvZxI_0-1676384707214.png

userbUEgkgvZxI_3-1676384908595.pnguserbUEgkgvZxI_4-1676384932468.png

 

 

 

Drew Keedy
1 REPLY 1

mickgrant
Contributor III

You should exclude the device from the policy scope, wait about 10 minutes and then remove the exclusion.
This should force the iPad to check its app assignments and re-download the app