Casper Remote hangs with Adobe Exceptions Deployer script in 10.8.4

brussell
New Contributor III

I use the Adobe Exceptions Deployer to package and deploy Adobe Help, while using the AAMEE build for packaging and deploying the remaining CS6 (non Air ) Apps. Since I install when no user is logged in, I append this to the command per Adobe recommendations <sudo launchctl bsexec `ps auwwx |grep [l]oginwindow | awk '{ print $2 }'`>
I have used the exact same package, exceptions and scripts to push my CS6 apps to a 10.6.8 machine with no problems, but when I try to push to a 10.8.4 machine, the script to run the exceptions deployer just hangs in the Casper Remote window indefinitely. I eventually have to stop the process. If i try to install when a user is logged in, I get this error Exceptions deployer command Script result: Starting the ExceptionDeployer...
ExceptionDeployer exiting with Return Code (1)
launchctl bsexec failed: No such file or directory

Addendum Tuesday June 11th: I was able to successfully install the exceptions via a policy triggered by logout. So whats different about logout policy versus using casper remote when no one is logged in?

4 REPLIES 4

donmontalvo
Esteemed Contributor III

Greg's wrapper works fine for us...

http://managingosx.wordpress.com/2011/05/02/more-help-from-adobe/

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https://donmontalvo.com

brussell
New Contributor III

I am trying really hard to utilize the tools that Adobe has provided as intended. I am hoping someone from Adobe can weigh in on this

donmontalvo
Esteemed Contributor III

@brussell wrote:

I am trying really hard to utilize the tools that Adobe has provided as intended. I am hoping someone from Adobe can weigh in on this

Really? How's that workin' for ya? ;)

http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deployment

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https://donmontalvo.com

donmontalvo
Esteemed Contributor III

@brussell wrote:

So whats different about logout policy versus using casper remote when no one is logged in?

Most of the time if there's a proxy server in the environment, stuff in the Exceptions folder would need to be pushed while a user is logged on, or it'll fail if the stuff needs to get to the internet.

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https://donmontalvo.com