Catalina - AppleID, Screen Time and Side Car Grayed Out

New Contributor III

Upgraded from Mojave to Catalina and AppleID, Screen Time and SideCar are grayed out. I ran- python -c "from Foundation import CFPreferencesCopyAppValue; print CFPreferencesCopyAppValue('DisabledPreferencePanes', '')"
I received 'None' back
I created a Configuration Profile that enabled Apple ID Preference Pane, Screen Time and Sidecar and scoped to only Catalina macs. Ideas?
Thanks !


New Contributor

It's great that you upgraded to Catalina, but you've noticed that AppleID, Screen Time, and SideCar are grayed out. You've already checked for disabled preference panes and created a Configuration Profile to enable these features on Catalina macs. If you're still having trouble, ensure there are no conflicting restrictions or profiles, and consider reaching out to Apple Support for further assistance. Enjoy your upgraded experience!