so the company Im currently assisting, deployed many Mac computers before they figured out they could manage these Macs even better using DEP. The problem is their MDM is showing "this device is not DEP enrolled" and they cannot update their Big Sur OS's to the next dot release. Apple is now warning that 11.5.1 contains some key patches as you may be aware.
Yes, I know this is a JAMF forum, but Im a big fan of JAMF, and promise I will push JAMF in place of their existing paltry solution.
How does the company unwind from their current predicament - inability to upgrade to the next OS because their machines are MDM managed, but not DEP enrolled?
Thanks for any time spent on this!
Make sure the Macs all get put into DEP, then get the DEP pointed to the MDM. Then run a re-enrol on each one. This should get them DEP enrolled. If there is a command line access in your MDM then try and build a way of using that to do the heavy lifting.
I can't think of an easier way to do it, and yes it might mean having to manually access each and every one.
If the Users who have them are allowed to enrol devices, you can get them to do it for you.