Computer shows "System Administrator" at login window

horganj76
New Contributor II

Hello Everyone,

Occasionally, our Jamf-enrolled computers will display the built-in root account (System Administrator) at the login window with no option to switch users or logout. This is very odd since the macOS root account is disabled by default, and I have verified that the root account is inactive on the computers displaying this symptom. The only way to login as a regular user is to power cycle the computer.

Has anyone else experienced this issue?

1 REPLY 1

jon_verret
New Contributor III

Hey horganj76, did you ever figure this out? I'm seeing this as well but haven't found any discussions yet about a solution or even explaining what's going on..