Computer shows "System Administrator" at login window

New Contributor II

Hello Everyone,

Occasionally, our Jamf-enrolled computers will display the built-in root account (System Administrator) at the login window with no option to switch users or logout. This is very odd since the macOS root account is disabled by default, and I have verified that the root account is inactive on the computers displaying this symptom. The only way to login as a regular user is to power cycle the computer.

Has anyone else experienced this issue?


New Contributor III

Hey horganj76, did you ever figure this out? I'm seeing this as well but haven't found any discussions yet about a solution or even explaining what's going on..