configuring activation lock bypass

New Contributor

had a teacher who is retiring and claims she never had an apple id (she obviously did because she was logged in) and doesn't care or want to reset the password she doesn't know. The iPad wasn't in JAMF so i installed the profile from the jss website but the activation lock bypass isn't configured. how do i configure it so i can wipe it from JAMF and not have an AL?


New Contributor

Correct me if I am wrong, but the Activation Lock bypass keys are stored when the activation lock is enabled. You cannot enroll in JAMF after it's already locked, because it won't have the unlock code.