Posted on 01-03-2011 07:12 AM
Hi,
This came up dry from resoucekit mailing list :( so I will try here and hope….
I have tried to add a custom report using one from Resources Kit (October 2010) as described in documentation. I made it working once, but it is now playing tricks on me.
Here is the link I use;
https://mycasperserver.domain.com:8443/reporting/ShowAllUsers.html<https://myserver.com:8443/reporting/ShowAllUsers.html>
And I get this error;
There was an error processing your request.
java.lang.NullPointerException
Here is the permissions from JSS Server; ( I thought it was permission related)
:~ root# cd /Library/Tomcat/webapps/ROOT/WEB-INF/reporting
:reporting root# ls -la
total 208
drwxr-xr-x 20 _appserver _appserveradm 680 Dec 18 13:47 .
drwxr-xr-x 12 _appserver _appserveradm 408 Dec 18 13:37 ..
-rwxr-xr-x@ 1 _appserver _appserveradm 2951 Dec 18 13:47 ShowAllUsers.jsp
-rwxr-xr-x 1 _appserver _appserveradm 7276 Dec 18 06:57 details.jsp
-rwxr-xr-x 1 _appserver _appserveradm 163 Dec 18 06:57 error.jsp
-rwxr-xr-x 1 _appserver _appserveradm 683 Dec 18 06:57 exportToCSV.jsp
-rwxr-xr-x 1 _appserver _appserveradm 647 Dec 18 06:57 exportToTab.jsp
-rwxr-xr-x 1 _appserver _appserveradm 810 Dec 18 06:57 exportToWHD.jsp
-rwxr-xr-x 1 _appserver _appserveradm 16815 Dec 18 06:57 gtCreateGroup.jsp
-rwxr-xr-x 1 _appserver _appserveradm 844 Dec 18 06:57 licensingToCSV.jsp
-rwxr-xr-x 1 _appserver _appserveradm 808 Dec 18 06:57 licensingToTab.jsp
-rwxr-xr-x 1 _appserver _appserveradm 116 Dec 18 06:57 missing.jsp
-rwxr-xr-x 1 _appserver _appserveradm 2962 Dec 18 06:57 overview.jsp
-rwxr-xr-x 1 _appserver _appserveradm 2046 Dec 18 06:57 peripheralsToCSV.jsp
-rwxr-xr-x 1 _appserver _appserveradm 1956 Dec 18 06:57 peripheralsToTab.jsp
-rwxr-xr-x 1 _appserver _appserveradm 867 Dec 18 06:57 softwareToCSV.jsp
-rwxr-xr-x 1 _appserver _appserveradm 792 Dec 18 06:57 softwareToTab.jsp
-rwxr-xr-x 1 _appserver _appserveradm 6661 Dec 18 06:57 template1.jsp
-rwxr-xr-x 1 _appserver _appserveradm 2549 Dec 18 06:57 template2.jsp
-rwxr-xr-x 1 _appserver _appserveradm 10026 Dec 18 06:57 template3.jsp
I am a bit lost as it worked once then stopped!? I have repaired permissions and rebooted the server too. Also done all the MySQL and TomCat maintenance stuff….TomCat Max Packet size 8Mb. (I have attached screen grabs for more info)
Any tip welcome.
Cheers
Cem
![external image link](attachments/495bf4fddcef458598c4ac93e528b4c1)
![external image link](attachments/5cb48cb2d6e142b0b6fee1584eff03ae)
Posted on 01-03-2011 12:49 AM
Funny, I had the same problem earlier today, but mine turned out to simply be that my session had timed out... Are you able to pull any other custom reports? Did you try removing and reinstalling it? Your permissions and ownership are correct... so I'm curious as to how this turns out.
Additionally concerning this report; I haven't taken a closer look at it yet, but has anyone customized it to feedback only members of a particular group?
Posted on 01-05-2011 09:12 AM
Works now!! Maybe I now using Firefox 4 beta ?