Posted on 11-13-2024 10:13 AM
User wants to turn off Assistive Access on an iPad but forgot the passcode. He didn't set the recovery Apple ID so the Forgot Assistive Access passcode option is not appearing. The soltion to disable Guided Access does not work with Assistive Access. Is there a way to disable it without wiping the iPad? Thanks.
Posted on 11-13-2024 10:57 AM
The user forgot the device password, the only path forward is a wipe and load. This is not an MDM problem, but rather a PEBKAC issue.
Posted on 11-15-2024 03:50 PM
Is there an MDM command / profile to prevent Assistive Access from being enabled?