Do your users insist on multiple versions of Creative Suite/Cloud?

[Kedgar]

All of our creative users insist on keeping two or more versions of Creative Cloud/Suite on their machines at any time. They say that they still get files in the old versions, and need those to work on them. It is my understanding however that newer versions of Creative Cloud will be fine with those older files. Do any of you have a similar situation? And if so, how do you educate your users on the use of one suite?

[djdavetrouble]

Publishing environment here. We are giving book interior designers ID2014 with our 2015.5 upgrade, to prevent text reflow on current projects. When the current season is done and all projects are on ID2015, we will remove it. Otherwise NO, it is important for us to have a homogenous environment. Also, newer versions open older files. It is the other way around that is a problem.

[stevewood]

Advertising here, and we have clients that require the older versions. Even though you can open older in the newer, it is difficult to export older from newer. Yes, you can export in IDML format, but it does not always work right (text reflow, etc) in the older. So until our clients, and their print vendors, upgrade, we cannot. So yes, we have older versions and newer versions side by side.

[Kedgar]

How do you handle support issues and licensing costs with older versions... especially when using things such as Extensis Universal Type?

[djdavetrouble]

It is still only one copy of UTC per computer, just need multiple activation plugins.