Hey guys, started messing with this new feature today. No coordinates are showing up in the Hardware section of the device in our JSS. Does find my device need to be enabled in iCloud to get this information to show up?
@Mikeness iCloud doesn't need to be enabled to get location data with Lost Mode. What is displayed on the bottom of the Hardware payload?
Sure, this is what I'm seeing.
I tried using the update location button but when it completes it shows just like this again.
Is the device actively checking in?
Yes, the location update commands are going through as well.
For anyone who lands on this page, it turned out to be a permissions issue.
I found the location data under "security" instead of "hardware"