Posted on 12-20-2016 03:34 PM
Hey guys, started messing with this new feature today. No coordinates are showing up in the Hardware section of the device in our JSS. Does find my device need to be enabled in iCloud to get this information to show up?
Posted on 12-20-2016 08:17 PM
@Mikeness iCloud doesn't need to be enabled to get location data with Lost Mode. What is displayed on the bottom of the Hardware payload?
Posted on 12-20-2016 09:20 PM
Sure, this is what I'm seeing.
I tried using the update location button but when it completes it shows just like this again.
Posted on 12-21-2016 05:06 AM
Is the device actively checking in?
Posted on 12-21-2016 07:21 AM
Yes, the location update commands are going through as well.
Posted on 01-10-2017 07:18 PM
For anyone who lands on this page, it turned out to be a permissions issue.
Posted on 07-12-2017 12:35 AM
I found the location data under "security" instead of "hardware"
Posted on 08-30-2018 06:56 AM
For anyone who lands on this page, it turned out to be a permissions issue.
What permission?