Enrollment Method Details in Device Record

[njablonskinvcc]

I have a bit of a stupid question. Why doesn't the Enrollment Method display for Computers in the Device Record? For example, in the screenshot below, you'll see the enrollment method is blank for a computer that passed through Prestage like normal.

But for mobile devices, the enrollment method properly displays in the inventory record.

This in no way seems to effect any function within Jamf. I'm just wondering why this is and if its the same for everyone.

Thanks!

[DBrowning · Accepted solution]

This is a known PI (PI116513) from Feb.

[DBrowning · Accepted solution]

This is a known PI (PI116513) from Feb.

[tkimpton]

I noticed this also. Whats the details of the PI please? I see this isn't in the listed known issues.

[DBrowning · Accepted solution]

Really it just it doesn't show on the record.  But you can still scope for it and devices will show in the groups or run policies.  Its just a visual issue.

[njablonskinvcc]

Thanks for this. Just was curious as to why it was happening or if there was a workaround.

[whiteb]

Good to know there is a PI for this. Though it seems to be a little more than a visual issue.

For example, I have a Smart Group based around a PreStage + Application. I have two computers listed in that group, when they shouldn't be. They're both in a different PreStage altogether.

'Enrollment Method:' is blank for both, which is probably why this is happening. Unfortunate, as I really need that to be reliable.