Error in self service app "the offer is not available yet"

kbrisebois
New Contributor

We are trying to publish a "self service" app (Comic Life). We created the configuration, added which ipads to scope, uploaded VPP codes. Enabled self service. This all appears ok, but when a user tries to download the app it tells them "the offer is not available yet". Has anyone experienced this before? The app is available from iTunes. https://itunes.apple.com/au/app/comic-life/id432537882?mt=8
Thank you for your help. Ken

1 REPLY 1

tdo
New Contributor

we have the same issue at our school.