Jamf Pro
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Jamf Pro 10.32.0 Beta is Now Available!

We’re excited to announce the Jamf Pro 10.32 Beta! This is our WWDC compatible version of Jamf Pro and contains a lot of exciting new features and fixes including new keys, restrictions and commands. This version also gives admins the option for more...  View more

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What's New in Jamf Pro

Hi Jamf Nation,With this Jamf Pro release, we are excited to announce Jamf Title Editor as an expansion of application lifecycle management capabilities, an integration with TeamViewer for remote screen sharing and continued enhancements for Jamf Con...  View more

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Jamf Self Service Roadmap

Hi New to Jamf and just wondered if there was a Jamf Self Service Roadmap available. Interested to know when Jamf Self Service App will move to be supported on iOS 12 or later? Will that be this September/October 2021 when Apple release new devices a...  View more

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Removed App Still Available from Apple?

I just tried to put an App (Glogster) in Self Serve for Mobile Devices and found the notification in Jamf - "This app was removed from the App Store. It is no longer available for deployment. The app was automatically removed from Self Service." I as...  View more

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Self Service Notifications for iOS

Hello, I've just started looking at self-service notifications for iOS, but I've hit a snag that I'm wondering if it's a product issue. When we push the notification out to self-service and the notification centre, the device does not alert nor does ...  View more

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Jamf self service must be associated

we're having random issues for which the app jamf self service in ios is getting the below error , it doesn't happen with all the devices and even always , sometimes after an upgrade, sometimes not. Welcome to Self Service Mobile Self Service Mobile ...  View more

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Apps randomly delete from iPad

I have one student out of two thousand whose iPad has decided to delete Self Service and several other apps from the iPad randomly. When I check the history of the iPad there is no record of the apps being deleted. I have switched the student to a di...  View more

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Unmanaged Self-Service app for iPads

We've had some iPads not receiving the Self-Service app during enrollment, but we managed by installing the app manually from the App Store. Are there issues (other than the app not updating via Jamf) in regards to manually installing the Self Servic...  View more

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Self Service Notifications

Does anyone know how to clear out old Self Service notifications? I've got some very old iPads that I'm reusing, and after resetting them when I go into Self Service there are ancient messages in there that don't apply to the current iPad or its owne...  View more

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iOS Device Compliance Beta Testing

Hey Jamf Nation! Fresh off the heels of JNUC, where we first talked about the new iOS Device Compliance feature publicly, we're happy to announce that we are looking for a few more testers for iOS Device Compliance, which is in the Jamf Pro 10.25 bet...  View more

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Self Service on iOS - Don't want it on lab iPads

I would like to remove/block Self Service from being installed on my lab iOS devices. I don't want students installing software from within SS, and I don't want to have to modify several hundred apps to not be available for these lab devices.  View more

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Self Service iPad app doesn't install.

Hello all, I've got a simple app that I purchased (free) through Volume Purchase Program - Smart Screen Share. Basically an app needed to share screen from iPad to Smart Board. When a teacher presses on the app in Self Service to install it, it spins...  View more

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Facebook app crashing

Hello folks, My Facebook app (via iOS self service) crashes after opening the app each time, reinstall via self service don't seem to make a difference and this is happening on all our iphone devices. Mine is on the latest OS, any tips? Jesse  View more

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One time iPad setup video

We are shipping iPads out to store and asking the store staff to set them up. We've made a short video of the process for the staff to watch. I thought it would be really cool to have the video play on the iPads when the staff removed them from the b...  View more

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App Store apps not updating in Jamf Pro

We have certain App Store apps for iOS configured to be available in Self Service using VPP. The issue we're running in to is the developer releases a new version on the App Store but Jamf doesn't pick the update up. We've been manually deleting the ...  View more

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Remote app push of Self Service apps - iOS

Im not sure if this has been covered or not, but this is a handy little thing that I found a few weeks back. If you have a user who isnt very technologically savvy, you can open up the self service Web Clip on your computers browser and deploy apps t...  View more

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App internal reviews or use cases

Beyond the apps catalog or Self Service: do you provide an internal resource to teachers on the apps that have been added to your catalog?Such as a review by instructional coaches, who is using it, and how it is being used?  View more

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Remove configuration profile

Hey everyone, We deploy different mail configurations via Self Service which works fine. But in some cases the user wants to remove a profile again. I know that all MDM delivered accounts are listed under Settings -> General -> Profiles -> MDM Profil...  View more

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Built in Apps and Smart Groups

Hi, Is is possible to create a smart group containing devices that don't have the built in iOS apps installed (e.g. Calendar)? I've tried just specifying 'Calendar' in the App Name field but that doesn't work, I assume because when you look at the Ap...  View more

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No longer downloads last compatible version?

Having some trouble with my iPad 2s. When I initially moved them to JAMF earlier this year, it downloaded the last version of iMovie and other apps that were compatible with iOS 9. The iPads began running out of space, so I modified the scope of the ...  View more

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Self Service iOS - Analytics Prompt

I noticed today while opening up Self Service on iOS that I was presented with a new dialogue asking about Analytics and Crash Reports. Does anyone know if this can be disabled via the App Configuration profile that can be pushed out? I haven't found...  View more

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iPads "Cleaning" disrupting class

We are new to Jamf this school year and so there are many things we are not aware of through lack of experience. I received the following email from a teacher: *"I have had several students who show their iPads to be “cleaning” during class. Then, al...  View more

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