Error when trying to downloading Big Sur

mwu1876
Contributor

I get an error when I try to download Big Sur from both Terminal and directly from the App Store. The error is "Update not available | The requested version of macOS is not available because this update is managed by your system administrator. I did have an App Restriction but I remove that and make sure to run a recon. Anything else I'm missing?

1 ACCEPTED SOLUTION

sdagley
Esteemed Contributor II

@mwu1876 That message would indicate you have a Configuration Profile installed with a Restrictions payload configured to defer software updates

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4 REPLIES 4

CSCC-JS
Contributor II

Did you try running this command?

sudo jamf manage

mwu1876
Contributor

yeah, tried that. no luck. Going to setup a couple other machines to test.

sdagley
Esteemed Contributor II

@mwu1876 That message would indicate you have a Configuration Profile installed with a Restrictions payload configured to defer software updates

mwu1876
Contributor

Ah, thanks! I looked in the Software updates section but not the restrictions.