Failover distribution point not kicking in

New Contributor III

We have 2 distribution points set up, but as long as the master is offline the failover won't kick in. I may be misunderstanding how it works but I was under the assumption that as long as both share points have identical packages on them, computers should look for the failover automatically if they don't see the master.

Am I incorrect?



Esteemed Contributor II

No, that's how it should work.

A few things to check:

You do have your secondary DP set as the Failover Distribution Point in your master DP's configuration
Casper Admin shows both of your DPs
If you select your failover DP in Casper Admin and click Replicate you don't get an error

Valued Contributor II

Can we assume that the database/webserver is NOT on the same server as the master DP that's offline? Sorry, I'd hate to make assumptions.