Freeing up eBook Licenses

ryan_bender
New Contributor III

I have 13 unused eBook licenses that I would like to free up if possible. The licenses were assigned to users that shouldn't have had them anyway. What happened was I created a smart group that included anyone with a username that included the number 22 in it (year the student graduates). Along the way 12 new accounts were created with 22 in it that snuck into my smart group, so when I purchased an eBook for the school year those 12 accounts got assigned a license. Removing those accounts from the smart group did nothing.

6b57a9e58595493fac2c349ac75d7958

3 REPLIES 3

cbrewer
Valued Contributor II

You can't reclaim book licenses. Once assigned to a user, they are gone.

ryan_bender
New Contributor III

I figured...

I understand why, but It sucks that I won't be able to ever use those.

Victor_Barrera
New Contributor II
New Contributor II

If I’m not wrong, it is a question of Author Right copy legal reason....