General Slowness JSS 9.96 for Windows

[struskowski]

Good Afternoon-

Has anyone else noticed a general slowness when navigating around the JSS for Windows? I noticed it right after upgrading to 9.96. Resource wise, the server appears to be fine.

Thanks,
Scott

[thoule]

I've noticed it to be noticeably slower than previous versions. Not terrible or a problem, but it is a little annoying.

[msnowdon]

I have noticed slowness as well. Tried different browsers. My account rep mentioned that Tomcat 8 is more resource intensive on the server itself. Sometimes when I'm in the JSS, I get "page cannot be displayed" when navigating through different pages.

[ooshnoo]

996 includes Tomcat 8. use the Database Utility and up the RAM allowance for Tomcat, and restart the service. had to do this on both our front end and backend servers.

[dpertschi]

Yes, absolutely, and I've got Tomcat set to use 6 GB memory. I'll categorize as terrible, especially with the Policy view defaulting all the time to show all.

[lehmanp00]

Not just Windows, we have JSS running on Ubuntu and it can be painfully slow to pull up pages. The Mobile App Catalog list is especially bad.

[CasperSally]

Our windows JSS is clustered - it isn't slow at all with 9.96 - but ours crashes 2-3x a week. If anyone seeing that, there's some others in this thread

[stevevalle]

Yes, it's hard not to notice how slow it is! It's really really slow.

Our JSS in running on Windows 2012R2 with 6GB allocated to Tomcat.

Navigating the web admin page is slow, Casper Admin grinds to a halt when dragging new packages into a configuration.

Also, the Reveal in Finder button in Casper Admin doesn't work. I used to use this a lot.

Hope there is a fix for this in the next revision!

[mahughe]

and it's not just Windows hosted JSS's that are sluggish..My OS X cluster is slow, and was immediately slow after upgrading to 9.96. There is another thread out here about this as well.

[ooshnoo]

have you guys done as I suggested and upped the memory allocation to Tomcat?

this is what jamf support told me to do, and it fixed the issue right away.

[stevevalle]

We went from 4GB to 6GB allocated to Tomcat, with no difference.

@ooshnoo How much are you allocating? Would love to resolve this issue!

[ooshnoo]

@stevevalle

Jamf Support told us to allocate 1/2 of the RAM installed on the server. So since our server has 16GB of RAM, we allocated 8.

[msnowdon]

I also noticed that I get "script has become unresponsive" errors when using FireFox with accessing the JSS since upgrading to 9.96.

[stevevalle]

@ooshnoo Thanks!

Our server also has 16GB so I just increased Tomcat to 8GB. Lets see how we go!