Has anyone rolled out Viscosity OpenVPN client to their users?

[jasontucker]

We use Viscosity OpenVPN client on our macs and we're wanting to make it easier for us to roll this out to others using self service, what's the best way to go about this?

[jesseshipley]

I do. Create a package on a machine where you install, register it, and add the connections. All of that can be installed via a package. Be sure that you include the viscosity helper tool and daemon otherwise users will be prompted for an admin password on first launch.

[jriv]

Also, make sure to configure and register it then include ~/Library/Preferences/com.viscosityvpn.Viscosity.plist. I found that a reboot was for it to show proper registration.

[mire3212]

@jesseshipley Where did you find the helper tool/daemon at?

[jesseshipley]

@mire3212 they are in /Library. com.sparklabs.ViscosityHelper.plist is in LaunchDaemons and you need to load it (the main read for asking users for admin password on first launch.) com.sparklabs.ViscosityHelper is in the /Library/PrivilegedHelpTools dir.

[mire3212]

@jesseshipley Awesome! Thanks! I also found this to help (if I reverse the steps):

https://www.sparklabs.com/support/kb/article/uninstalling-viscosity-mac/

[BigToeKnee810]

I am having an issue getting this to install. I get "Cannot install package." error from self service. The JAMF applications log is unhelpful as it just says "There was a problem installing Viscosity VPN. Contact your administrator."

Here is what I have...

[alextorres]

I was running into the issue recently with end users being prompted for admin credentials at first launch but found some feedback from viscosity.

Tossed the below command into the package and I was good to go.

/Applications/Viscosity.app/Contents/MacOS/Viscosity -installHelperTool YES

https://www.sparklabs.com/forum/viewtopic.php?f=3&t=2375#p7088