Having an issue getting new device to work using Remote access

Kaneva
New Contributor

When I image a new device, the Self Service app is not installing, so have to enroll, completes but cannot Remotely manage with casper Remote.

Log:
Sending Wake On LAN command...
Opening SSH Connection to x.x.x.x
Authenticating...
Authenticating...
Authenticating...

Is there a Security setting change needed here?

1 REPLY 1

davidacland
Honored Contributor II
Honored Contributor II

SSH can be enabled in a few different places. In Casper imaging its in the main configuration. You can also check the box in Computer Management Settings > Check-In Settings in the JSS "Ensure SSH is enabled".

If your not sure if SSH is responding at all on the Mac you can test it with nc:

nc -z ip.or.dns.name 22

If its up you should be getting a "Connection to ip.or.dns.name port 22 [tcp/ssh] succeeded!"