I'm wondering a bit about IBMs customizations they showed at their presentation. Someone mentioned it was macbuddy, but there's not much info i could find about it, other than it's apple's setup wizard type thing.
I'm working on that type of deployment (thin/agile imaging) of a system, rather than the nuke and pave. but the process is still pretty convoluted and the users doing like the experience. I think that the customizations IBM did would go a long way to helping with that, but I'm not sure how to proceed.