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Forum Posts

Stuck at Remote Management during Enrollment

Last week, maybe 2 or 3 days after our Jamf instance went up to 10.48, we've been running into issues with Automated Device Enrollment.During a fresh install of macOS 13.4, we get stuck at the Remote Management screen, where the message "Waiting for ...  View more

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Prestage enroll an existing Mac

Restart the Mac and hold CMD + R to launch Recovery Mode Launch Terminal from Recovery Mode Run the following command to ensure “.AppleSetupDone” file is listed: ls -la "/Volumes/Macintosh HD - Data/private/var/db" Run the following command to remove...  View more

  • 6357 Views
  • 6 replies
  • 1 kudos

Add institutional domain to Apple Business Manager

Hi, that's my first discussion right now and I hope this will find peoples interest, too. Right now, our scenario would look like this. We have employees which are working with instituional emails as their appleID already. This institiutional domain ...  View more

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Ability to lock down AirPlay by MAC address?

First off, I'm a Windows Sys Admin, and we're rolling out Macs and using jamf. Love the software, and love the OS, and realize you can't compare and lock things down the same, but still trying to secure our environment with how I and upper management...  View more

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erase-install.sh & DEPNotify

Hi guys, I'm doing some testing now to see if I can fit Graham Pugh's excellent erase-install.sh into our workflow for first boot - it works like a charm outside. how might I integrate this into a first boot routine using DEPNotify? Would I put a com...  View more

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Multiple Sites & ADE/DEP Assignment

Does anyone use a production environment with multiple sites and ADE/DEP? I'm trying to brainstorm a workflow where the different site administers in my environment (~20 different sites) can move devices from where they land from ADE/DEP into their o...  View more

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  • 3 replies
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Pre-stage enrollment happening more than once

The pre-stage seems to happen twice. New Mac, gets picked up for remote manage goes through the pre-stage connecting to AD(setup accounts) and then into depnotify to install apps. That all goes fine with no problems, it finishes up getting to desktop...  View more

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Are people using anything like DEPNotify for iPads?

Curious if anyone is doing antyhing like DEPNotify for iPads. Basically, after enrolling via ADE, want to prompt the technician/user to enter the username of the user it's going to, department, building, room, etc. I could force the iPad into single ...  View more

  • 2352 Views
  • 5 replies
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depnotify-script-based-install - DEPNotify-Starter

Up until recently, we have been using a script "depnotify-script-based-install" based on the https://github.com/jamf/DEPNotify-Starter instruction. But since Big Sur we are finding it no longer kicks off by itself. We have to boot the iMac, it picks ...  View more

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  • 3 replies
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Machine added to DEP after Manual Enrollment

Fairly new to DEP and sometimes machines are arriving not enrolled in DEP. To make it more interesting, the IT staff doing the setup of these machines not in DEP are sometimes manually enrolling the machines in Jamf Pro so then it's a user approved M...  View more

  • 868 Views
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DEP error on single machine

I have a 2018 13" MacBook Pro that after wiping and re-installing the os (Big Sur), gives the following error at the remote management screen. "an error occurred while obtaining automatic configuration settings" Now, we ARE using DEP (or whatever we ...  View more

  • 2660 Views
  • 3 replies
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Add ability to set EAs during Prestage enrollment

Would be extremely helpful to be able to set EAs during prestage enrollments. For example. We use an EA for machine purpose/role (FacStaff, Shared, Labs, etc). It would be nice to be able to say "everything that enrolls with this prestage is a lab ma...  View more

  • 1692 Views
  • 2 replies
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Application Installation Choice

Most of our employees are working from home with varying internet connection speeds. There are applications that are required and there are applications that are optional. Is there a way to give users a choice of those optional applications with a ni...  View more

  • 1636 Views
  • 2 replies
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Prestage Enrollment QA testing with Big Sur

Environment:macOS 11.2.3JAMF Pro 10.28 I've been working on building our first zero-touch deployment prestage enrollment and testing has become such a pain. I was initially able to use the serial/model changes + snapshots in VMWare Fusion to test, bu...  View more

  • 2332 Views
  • 3 replies
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Macs won't load unless on wifi

Hello. I just finished enrolling 42 MacBooks (40 M1 MB Airs) and (2 MB Pros). We use Apple School Manager and DEP. After taking way too much time to configure them since DEP would hang, they're finally done, at the school, but now when they're turned...  View more

  • 3327 Views
  • 4 replies
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License Inventory

Looking for a way to free up license of devices that have not reported in the last 365 days. BUT.. I don't want to lose management of those devices in case they come back online.  View more

  • 1186 Views
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Zero Touch / DEP process for Migration

When you use migration assistant, I can get DEP to go through on the new device but after the migration, it seems to lose connection to Jamf Pro instance. I always need to manually re-enroll using jamf enroll -prompt command to "re-enroll" the new de...  View more

  • 902 Views
  • 0 replies
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Added iPad to DEP it won't download configuration

Hi, I had a spare iPad given to me so I decided to add it to DEP via Apple Configurator 2. It showed up in Apple Business Manager fine under Apple Configurator. I moved it to the JAMF MDM. It shows up in JAMF. When I try to enrol it, I see the attach...  View more

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Allow App Installation on iPad by Teacher

Set of new iPads for classroom, they are managed and supervised, I can push apps to them no problem. The teacher wants to use 1 iPad for herself and would like to be able to install apps on it. I'm trying to figure out how or is this is possible. I'v...  View more

  • 958 Views
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