Icons/shortcuts on ipad

[acamare10]

Hello,

I am dealing with this issue where a user has these icons on their managed iPad. I am not sure if they are apps or shortcuts but nothing happens when I tap on them. Anyone have an idea of what they are and how I can remove them without having to wipe the device? Thanks in advance.

[dmccluskey]

Maybe he used the shortcuts app to add custom icons.

How to customize your app icons with the Shortcuts app | iMore

[acamare10]

If I am correct the shortcuts app is disabled and does not show up on the users iPad. When I tap those icons nothing happens, any idea why? 

[piotrr]

That's sus. Does Jamf Pro say if the iPad has synced to iTunes?