install app(eg.adobe reader) from self-services in iPad, the always stay on pending

Jack_Lu
New Contributor

and error message from JSS "The MDM server is not authorized to perform this operation"

1 REPLY 1

St0rMl0rD
Contributor III

That's because using Self Service to install App Store apps is not a good idea. We tried that with our 600+ iPads last year, didn't work. From then on, just using App Store and works great. There's a delay between when the app is installed and until the iPad inventory is refreshed. Only after that, it will show as installed.