Installation of Kaseya

[cgiordano]

Hi,

I'm fairly new to the Nation but have used the site before. I'm currently trying to figure out how to deploy Kaseya for use in both Casper Imaging and Self-Service. I've tried using Composer to take a "New & Modified Snapshot" and it seemed like it worked. I installed it on a test machine and it looks to install the application however it never shows up in our console which means there's something missing that's kicking off the service that speaks with our Kaseya console. The Kaseya installer is a(n) .app and it basically installs a service that runs on the machine. I looked in the Admin Guide for Casper 9.32 and found a section that speaks about how to package a .app installer, however due to it's unique nature the Kaseya installer is lacking those files.

Any help or suggestions would be great!
Thanks!
Chris Giordano

[Banks · Accepted solution]

Hey Mr. Giordano,
http://community.kaseya.com/xsp/f/26/t/20211.aspx looks relevant to your interests. Putting aside the question 'why do you want/need Kaseya if you have JAMF', or course...
You could do as @juliodoeswork (https://twitter.com/juliodoeswork) recommends and use theLuggage, here's a guide: http://grahamgilbert.com/blog/2013/08/09/the-luggage-an-introduction/

[stevevalle]

@cgiordano - You could try using fseventer. I use it from time to time and it has helped me find files that Composer didn't.
http://fseventer.en.softonic.com/mac

[cgiordano]

@Banks Thanks very much for the link to the Kaseya Community page. That did the trick. He recommends using Packages which I found a bit more user friendly than the Luggage was.

I appreciate you putting aside the question of "Why do you want/need Kaseya if you have JAMF." We're currently in a proof of concept with JAMF and haven't signed on fully yet. Also, we'll need to "live in both worlds" for a time until we wean ourselves off of Kaseya and fully onto JAMF.

Again, thanks very much for the info, it helped a lot!
Chris

[Sean_M_Harper]

A touch of advise... The PC side of the house in my district uses Kaseya. The most frequent said comment (aside from "I am going to lunch") is "I wish Kaseya would do that!" In my opinion (1000+ mac desktops and 5000+ PCs), Casper will blow Kasaya out of the water for functionality when it comes to the Apple side of the house. Additionally, Casper has most tools "baked in" while Kaseya will charge you for the "modules". Lastly, Kaseya requires a massive amount of resources compared to Casper and a JSS. Having no idea how large your employer is or what kind of VM capacity you have, consider what I have said. :)

Just my $0.02!